阿拉木圖鄰近KBTU park的飯店

服务熱情， 设施：也好 卫生：整洁

Our experience at the hotel was satisfactory, nothing special but nothing wrong either. The hotel is quite ugly from the outside and outdated inside. The room appeared clean, but the shower did not work very well. There’s a nightclub in one front corner, so try to avoid that area. Kids are loud outside until 4-5am. Each room appears to have a balcony, views are much better facing the park side.

我在多馬旅社住了三天...2023年11月..這是一次非常愉快的住宿..旅社很乾淨舒適..位置不錯,出入方便。前台接待員Jameela非常好,樂於助人..會再次光臨😊

位置不錯。好早餐。和藹的人們。完美留在洲際阿拉木圖。我想向商務人士推薦這家酒店。

Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.

The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.

服務好，酒店內設施齊全，周边有很多不同景點，衣，食，住，行等配套設施也不錯，環境清潔。附近之商場懂英語人不多，天天要用GOGGLE TRANSLATE。超级市埸可購買不同物品。早餐丰富，有不同款式之食物，廚師認真，笑容可掬，每天都有BRUNCH感覺。大堂接待經理团隊友善，和藹可親，樂於助人，協助解决在住宿期間外出之交通及郵遞包裹，推介附近小店購買日常用品,特別是Aruzhan。謝謝妳!祝你健康美丽快樂每一天!貴店生意興隆!

價格便宜 旁邊就是mega 購物十分方便 預定時是當天就住，確認房間十分的快 預約早餐后第二天會直接送到房間 早餐也挺豐盛

The hotel has become a better place compared to that it was in the past. At least they decided to accommodate covid patients while it’s almost empty due to the pandemic. If you ok with no breakfast and don’t mind having a room with a window bellow the ground level but look for a location in the historical city center, then Mildom is exactly what you need.

不錯的酒店,位置還算好。房間大小蠻好的。窗戶開着。空調效果不錯。他們給充足的免費水。工作人員友好。早餐蠻好的,我會說他們可以多加點蔬菜和一些綠色。否則,還好。淋浴不錯,水流不錯。溫度可以有點時間調節。可能主街有指示牌提醒人們酒店在。總而言之,不錯的體驗。