Plus: the resort's tuktuk driver, the lighting of the garden, the breakfast and the swimming pool, the employees who take you to the mainland. The *** who brought the WiFi router was also very friendly Negative point. All homestays we have had in India so far have been better in terms of service, hygiene and room. We expected more from a resort. We often had some miscommunication with the staff. This can happen. One of the staff members started whining about us to another guest. We also often got the feeling that this boy found us annoying. We ordered some snacks for lunch. This looked like reheated fried food, fried in old frying fat. When we pointed this out, the staff didn't seem to understand what we meant. We decided to eat somewhere else in the evening. The boat tour was 4 times more expensive than the boat tour from other parties. We decided to take the boat tour from this hotel because we were assured that the quality of their boat tour was very good. Unfortunately the quality was disappointing. The boy from the boat didn't say anything and we stood quietly on the water for a long time. This saves gasoline (?). We felt ripped off. We tried to discuss this. This was not possible. The staff reacts quickly offensive or defensive. Try to listen
翻譯
訪客用戶
2023 年 8 月 22 日
Excellent service and facility. We, three families had a overnight stay. Overall, food, pool, people, rooms and good service made the stay a very memorable one. A real boutique resort, well furnished and latest rest room gadgets. Kudos to Vimal and team, keep it up!
飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和液晶電視機。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Peaceful Lake Seafood Restaurant(東南亞菜)、Thaza Family Food Park和Oru Dosa Company不妨可以試試。