阿爾科雅諾克斯維爾機場皇家飯店(Royal Inn)

As soon as we pulled into the parking lot there were several druggies shooting up heroine outside the front office, we walked inside and it was filthy and reeked of urine, two teenage kids walked out of a room that said “staff only”wearing only underwear, they appeared to be strung out on something. The extremely rude receptionist refused to check us in because my brother is under 21 even though I explained to her that I’m his legal guardian. At this point it was close to midnight and we had just driven 10 hours, we go to the Waffle House across the street to sort things out and find somewhere to sleep. As we were sitting there 10-15 police cars pulled up with guns drawn they raid the hotel. Crazy story, terrible experience.

The room was dirty. The beds were disgusting. Looked like they hadnt been cleaned in a while. Crumbs, dirt, stains, and who knows what else on the beds and pillows! Called front deak for a clean room amd was told they could not spare another room. They said we could leave and and they would issue a refund. Have not heard anything about a refund, after a week!

Do not stay at this place. They have bed bugs. Roaches on the walls. Ripped and torn bedding. Smoking in every room. No towels. No trash cans. Absolutely filthy and it should be condemned. Worst place I have ever stayed in in my entire life.

When I first got there the receptionist couldn't even find my reservation. Was rude and unhelpful. Once the representive from the ********** app resent the confirmation, the woman finally started to give me the motel key. When she told me that my room wasn't on the bottom floor after I had requested an accessible room, she told me that it was the only room left. After I told her that I had trouble with going up stairs since they didn't have an elevator, she then said there was a room on the bottom floor. When I got in the room it smelled horrible, there was hair all over the beds, the sheets were yellow like from urine and the last straw was the coakroaches. I simply left, had my son turn the key back in while the woman was telling him that she would put us in another room. I had enough lies and had seen enough. We left and found another motel with better conditions and helpful people. I was to upset to even think about taking pictures, wish that I had. First ever bad motel that I have gotten through this app, all the others that I have stayed in have been good.

I could not stay in the room that was provided. There were people hanging around the parking lot and breezeways as we were about to carry the bags inside. The floor in The room was ceramic tile and I spotted live bugs in the tub. The guy at the front desk was very short with me when we arrived to check out the room and didn't ask any questions when I informed him couldn't stay in that room.

Room was not cleaned well. Water leaking from tub faucet. Unable to get any pressure from showerhead. Comforter was falling apart. Was first given a room that was already occupied, then switched to room with all the problems. If it had been refundable we would have left.

Stains on bedding. Bug's in bathroom. Peeling paint. Room not clean from prior occupant

Adequate for $45 clean everything worked comfortable bed and The sex was great and that makes up for anything negative

They stole my money. I DIDN'T mean to book a room there. I was looking for hotel closer to where I was gonna be for the weekend. Website booked a reservation without me having to confirm my card. When I rode there to see how about getting my money back I was told that there was a non refundable policy. I called ********* and I was told that if I got someones name and job title I would be able to get a refund through them, the lady at the desk WOULD NOT give me her name!!!! So I had to call my bank and do a fraud claim against them and the transaction. I asked the lady there would she stay there and she didn't have an answer for me SMH. ********** NEEDS TO TAKE THEM OFF their platform!!!! That place is DISGUSTING!!!!