Hotel is okay if you’re staying short-term, but is located in a sketchy part of the city. Felt like the amenities could have been better. Housekeeping doesn’t come in to make the beds daily. Was a little over-priced for what was offered.
When we arrived, we received our keys. Went up to the room and the keys would not work. Digital key did not work either. Went back down to activate keys and went back to room and they still did not work. A staffer opened the room and it turns out someone was still in the room. They gave us another room and the keys did not work again. The cleaning lady let us in and the room was clean. Had to go back down and reactivate the keys again.
Over night stay, we left in the morning and came back in the evening. Our room was not cleaned. Still had towels and trash in the room. Spoke to the assistant manager and he said the cleaning staff was too busy. When I ordered more towels, they were left on the floor in front of my door. Not placed inside as I requested.
The only good thing was the coffee and the cookies
翻譯
Justin
入住於 ก.พ. 2024
其他
2.0/5
發布於 8 ก.พ. 2024
The parking is a nightmare, the hotel uses a third party parking system that does not work properly. My experience has taken days to get the issue with this resolved. The hotel itself is very nice, but not nice enough that I would consider returning for a stay. It is also around $20 additional per day on top of an already high daily rate.
翻譯
Michelle
入住於 ก.พ. 2024
其他
2.0/5
發布於 8 ก.พ. 2024
Room was very dated. Called in the morning and Requested house keeping as it is by request. At 3pm no housekeeping arrived. I called again at 4pm requesting housekeeping was again told someone would come. I returned to my room at 10pm to see no housekeeping had come. After a long day this was extremely frustrating. Poor breakfast selection as well. Very disappointing. The only benefit was close proximity to the convention center.
翻譯
Timothy
入住於 ม.ค. 2024
商務出差
4.0/5
很好
發布於 15 ม.ค. 2024
Hardly any water pressure from shower and light bulb needed to be replaced in the shower. Additionally the shower floor was stained and dirty needs to be replaced.
翻譯
Lisa
入住於 ก.พ. 2024
其他
5.0/5
超棒
發布於 11 ก.พ. 2024
The checkin was easy, friendly service, clean room, and the food at the bar was good.
翻譯
Verified traveler
入住於 ธ.ค. 2023
其他
5.0/5
超棒
發布於 25 ธ.ค. 2023
The staff seemed bored. Not helpful. The room was nice but the bathroom was old. Wouldn’t shower there.
翻譯
Justin
入住於 ธ.ค. 2023
其他
2.0/5
發布於 12 ธ.ค. 2023
When I checked in we went to our room and the room wasn’t cleaned no new sheets on the bed. No bath towels no nothing. I went down and told them they changed to a new room. The only problem is the room wasn’t the same as the last room that I booked.
翻譯
Masresha
入住於 ธ.ค. 2023
商務出差
3.0/5
發布於 10 ธ.ค. 2023
Bathroom light not working anather light by Bathroom side not working & even not going through by sinks