Travelled long and came to hotel and staff didn’t give us the room early at least before one hour from checking time, we were really tired and staff treated us like bad ***ner and told us to use out side wash rooms where outsiders useing bathrooms 😒 you really should improve your customer service skills..(only men) it’s too bad who working in reception there laughing when they talk to us, we have already paid for our stay but. The ladies on reception was nice on next day! Poor service, they want tips from guests and asking for it without giving any service, disgusting bathrooms.. rooms good, can’t sleep in the night too noisy. Be aware from room attendants, only one think I like the breakfast only….
翻譯