阿格拉麗笙飯店(Radisson Hotel Agra)

There was a wedding the night we stayed at this hotel. The rooms surrounding ours were those who attended the wedding. They were very loud once the wedding was over and they returned to their rooms. We called the desk to complain and instead of talking to the guests being loud, they asked us if we wanted to move our room. This was 1:30 am. They should have spoken to those disturbing others to be quiet instead of asking us if we wanted to move rooms.

We enjoyed staying in Radisson. Highlight was breakfast , loved it and Taj view room was amazing though due to fog could view properly. Taj view room is more suitable for summer and spring. Staffs were supportive and helpful.

โรงแรมไม่ไกลทัชมาฮาล​ ประมาณ2กิโลเมตร​ ย่านนั้นสามารถเดินเที่ยวได้​ อาหารเช้าเป็น​ มังสวิรัติ​ พอทานได้​ไม่ถือว่าอร่อยมาก ห้องกว้าง​ เตียงนุ่ม​ น้ำแรง​ บนดาดฟ้ามีจุดชมวิวทัชมาฮาล​ มีบาร์เล็กๆสามารถสั่งเครื่องดื่มได้เสียอย่างเดียวห้องไม่ค่อยเก็บเสียงชั้นบนเหมือนมีเด็กๆกระโดดเล่น​ รบกวนเวลานอน​ คนเดินไปมาหรือพูดคุยมีเสียงเล็ดลอดเข้ามา​ โรงแรมมีความรักษาความปลอดภัยอย่างหน่าแน่น​มีแสกน​กระเป๋าถือทุกครั้งที่เข้าโรงแรม​ ใกล้ที่พักมีร้านอาหารเยอะสะดวก​ โดยรวมถือว่าโอเค​ ราคาไม่แรงจนเกินไป

I liked the place, food was catered more to the foreigner palate and not as good.

Fantastic customer service, Anil was superb. Very attentive and helpful! Will definitely recommend this hotel. Is very close to the Taj Mahal and the shopping mall.

Dear All It was A Horrible stay at Radisson,Agra They don’t give the facility to add Food Bill in your Room Bill.. They says that first you have to Pay and then only you can eat food in their Restaurant… Very poor ***agement.. I have booked and prepaid all money of my stay while booking but the concern person at time of check-out says that We have not received any payment and also we have received a note with your reservation that Hotel should collect money from customer at the time of checkout. I have also presented them the Receipt of Payment Paid but they declined and were asking to pay again.. Also when I asked them ‘Why you haven’t said before check-in regarding the Amount? - that careless staff says that as you both were senior citizen we thought not to say at that time.. which means we were young while check out time. Finally Thanks to Customer Care of Trip.com that they have solved our problem on chat with us in Morning 7:45 and they made payment to hotel and then we Leaved the premises. I have Lost my Precious Morning time with such hopeless staff and Hotel. I think Hotel ***agement should sent their staff to Learn Hospitality once again… It was Really very disappointing not expected with 5S Star Category Hotel. My suggestion To All other Travellers… Note: Either not to use Trip.com for booking or avoid stay at Radisson Group Hotels or Avoid Both then only you will have a great time… Thanks and Regards

Called for services it took some time for them to respond. No proper communication or follow up.

Very good hotel located near to Taj Mahal... 5 - 7 minutes by e-rikshaw.