Wonderful stay, great hotel, comfortable, bed and pillows, Conveniently, located close to everywhere. Breakfast was excellent with a huge variety of healthy and non sugar options. Staff are friendly and efficient Lisa. the barrister is an asset to the Hotel, she makes an excellent cappuccino, the way it should be made, perfect start to the day. Well done Adrian and Lewellyn, I will return.
全新的Holiday Inn Express Adelaide City Centre飯店坐落在阿德萊德中心商業區充滿活力的西北角。優越的地理位置方便您前往阿德萊德橢圓球場,阿德萊德會議中心,新阿德萊德皇家醫院,南澳健康與醫學研究院,南澳大學,阿德萊德賭場和Rundle Mall購物中心。 假日快捷飯店阿德萊德市中心是精明的商務和休閒旅客的明智選擇,每次都能為您提供全新的無憂住宿體驗。 飯店擁有245間精心設計的客房,配備您需要的一切,讓您有一個愉快的住宿體驗。使用我們的免費快速開始早餐或Grab&Go選項開始新的一天,與我們的高品質床上用品,享受免費無線網絡連接,並享受舒適的睡眠,並選擇柔軟而堅固的枕頭。使用我們的高品質浴室體驗的淋浴,並使用我們的自助式洗衣設施,商務中心和健身室控制一切。
索菲特飯店是阿德萊德新近開業的豪華飯店,它將法式優雅與復古裝飾融為一體,高高矗立在這座城市的天際線上。索菲特飯店擁有眾多餐飲選擇和活動空間,包括 Déjà Vu 香檳酒吧、現代法式餐廳 Garçon Bleu 和行政休閒區索菲特俱樂部。餐廳和休閒區分別可以從 9 樓和 10 樓欣賞阿德萊德的壯麗景色。索菲特飯店擁有多種不同類型的客房和套房,可滿足每個人的需求。此外,飯店內設有室內游泳池,附近設有停車場,是您探索阿德萊德的理想出發點。
訪訪客2023.06.15
I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because
坐落於阿德萊德中央商業區,不論您是商務出差還是休閒旅遊希爾頓阿德萊德飯店都是理想的下榻之處。從飯店出發,至阿德萊德車站僅有900m遠。附近很多景點,包括阿德萊德、Burger Theory和Queen Victoria Monument都離飯店不遠。客房內的所有設施都是經過精心的考慮和安排,包括國際長途電話、熨衣設備和房內保險箱,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。除此之外,配備有拖鞋、24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。飯店周邊的美食也等待著您的探索,Orana(西餐)會供應一流的推薦美味Kangaroo Island Q,The Loose Caboose(咖啡店)和Georges(西餐)也會讓您大吃一驚,定會對corn fritters和葡萄酒讚不絕口。熱愛鍛鍊的旅客,可以去飯店的室外泳池和健身室放鬆身心。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.
訪訪客用戶March 2024 Here is a list of issues you may have to deal with: 1. Lights are weirdly wired. You can’t turn on the bathroom lights without having the rest of the lights on. This is problematic when one is sharing the apartment and one needs to go to the toilet in the middle of the night. Other guests staying at the apartments had the same issue. 2. It is stated that the apartment has Netflix but it does not work. When I mentioned it to the marketing girl she said she would have it looked at but no one came to the apartment to repair the problem. Again, other guests staying in the apartments had the same issue. 3. When we arrived on the 13th, there was only one tea bag instead of 2. I was sharing the room with my husband, that is not thoughtful, obviously we would have needed 2 teabags. 4. We stayed 5 nights and only had the room serviced once. I had left the tag to service the room but it was only done once. 5. On the Saturday our room was finally serviced but they did not replenish the toilet paper and we were left with none which meant we had to purchase toilet paper as there was no one in reception. If conveniences and service isn't important to you then by all means stay here. The apartments are just off the main road that have lots of great cafes and restaurants. The apartments are brand new, fresh, clean and modern. The staff are helpful and listen to concerns you may have. Read less Tip: An apt description for this place is Location, Location, Location. The apartments are brand new so they are clean, fresh & modern.
訪訪客Perfect location for our drive Perth to Melbourne, easy access from and to the highway. Spacious, clean room with table, couch, TV, aircon and very comfortable bed. Ensuite a little outdated but the room had been freshened up. We had trouble connecting to the wifi. The restaurant was closed on our visit but we ordered room service and enjoyed our meal. Staff were very friendly and helpful. Be aware that while there is a 'late check-in' window, a sign on the door said that reception hours had changed to 8am - 8pm (when we booked the site said it was open all night... it might be wise to check ahead if you're likely to be later) Good, clean accommodation. We had a good stay.