OK, so I totally understand the fact that they say they are under renovation and will give you credits for dining, happy hours, etc. But… And huge bite, this hotel sucked even years ago before they were ever undergoing renovation. So I’m excited to see what’s to come. I will also preface this review let me start this with the fact that I am a huge Marriott fan. Truthfully, I would not even be an American if it wasn’t for the Marriott Corp (long story born in carribean). My dad worked for Marriott for over 25!years and was GM and then on to corporate so I grew up in hotel industry, I even got a degree in Hotel, Restaurant, Management, and worked for Marriott in sales and a few other capacities for several years and then quit for reasons that are not relevant to this post. Nonetheless, I am extremely loyal to the company. It actually pains me to give a negative review. I have stayed at several hotels throughout the years that have deserved a negative review and I have a refrained because it wasn’t that important. This time I just can’t help myself. So - I am not sure what this hotel “renovation” entails, but in the hotel industry cleanliness is top priority. These hotel room bathrooms are tiny, but that’s ok… the not ok part is the showers have black tile walls and black floors. That is absolutely disgusting. I cannot see if they have been cleaned thoroughly, I do not know what I am standing on, and that is absolutely disgusting. Totally unacceptable for an upscale brand hotel. Furthermore, the carpet is on the darker side and it has a damp feeling, which is just as gross. Am I standing in piss, steam cleaned carpet, or cleaned up vomit, etc.? I have absolutely no idea because I can’t tell because of the color. The sinks are so tiny and there is absolutely no room to put any of your toiletries. I won’t even bring up the fact that I came into the hotel and had to use the bathroom terribly. Didn’t even bother to turn on the light, lifted the toilet seat and sat down, and my rear end got totally drenched. Just about died, stood up, smelled it and it was piss. Not from my teenagers in my own house, but piss from somebody random. How am I checking into a hotel that is not the red roof Inn and having piss on my toilet seat. Unacceptable obviously 😝. I had a very long day of work - went down to the restaurant in the lobby (Shulas) ate dinner, got a glass of wine, came back up to my room, did more work, answered some phone calls and emails. At 10:45 PM needed to take a shower so I turned on the water and noticed I had no towels in my bathroom for showering. No bath towels! None to be found anywhere! Did they even clean my room? Prob not hence the piss! . Tried to call the front desk. It took me 15 minutes to get a hold of anybody in either the front desk or housekeeping. Finally I got a knock on my door and it was the sweet valet girl bringing me towels. I have to say valet was awesome, I had to get my car out for a couple reasons because I left w
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