【2025年最新】新黎明飯店評價・真實住客意見、住宿評價及評分

Don't. Just don't. As you walk up to the entrance their is a pile of detritus on the right. The stairs down to the double room are extremely narrow and not sure if they are legal. The wall lights dont work. The room smelled musty. There were 2 mugs one of which had a huge crack all the way down. One electrical socket is very loose on the wall. Nowhere to hang ones clothes. No saftey chain or bolt on the door. Came back at 21.30hrs front door propped open, nobody at the desk, hardly secure. Noise levels were high from guests and possibly staff til quite late. Woke up to water all over the floor in the shower room. Everything is very worn including picture on the wall that wouldn't even be sold in a charity shop! Plus point, the outter bedding was clean...didnt inspect the duvet inside....

Booked 2 nights through Airbnb. Arrived at property and just like many other reviewers, felt things were not right when we first arrived! The hallway and stairs were dark, dingy and dirty. Shown our room on the first floor, much much smaller than the photo suggests. Small double bed against window with a wonky shelf above it. The fan on the shelf had dust all in it, the ceiling light was caked in dust, the window opened on a tiny shared terrace with next door room with cigarette butts strewn over it. Despite the small fan, the room was very warm and felt quite claustrophobic. I’m also asthmatic so was put off by the dust. You couldn’t even sit on the toilet properly and there was bottles of shower gel and shampoo left in the shower cubicle by previous guests. I just didn’t feel comfortable. We decided to leave and contacted Airbnb (who weren’t any help). The actual host wasn’t there so I spoke to the man on reception who was pleasant enough and did apologise, he also said I would be refunded and had I received it! Then the host rang me. He was on the verge of being arrogant and insulting. When I went through my concerns, he mocked me about the security of the terrace, he told me I had exaggerated the dust in the fan. He said he wouldn’t be cleaning the light as it’s too high up and it’s not affecting your stay. I also told him the TV kept breaking up to which he questioned my ability work it. I said I felt uncomfortable and unsafe staying there. Half an hour later he got his reception employee to take photos of the working TV, and miraculously a standing fan and the previous fan removed! By then and after the way he talked to me on the phone, it was too late. I will try to claim for a refund of any sort but proving extremely difficult through Airbnb. For the price of a 2 night stay, the standard does not correlate and I’ve stayed in much cleaner and a lot nicer places in London. Don’t waste your money!

Let me state, I hardly ever leave reviews but this was the WORST Air BNB booking I’ve ever made. They kindly welcomed us with literal poop in the toilet and then tried to blame us for leaving it (if had clearly been left there.) They wouldn’t switch our room, give us partial refund or apologise. They just told us to flush it. Which is easy enough but my thinking was that if the bathroom hadn’t been checked or cleaned properly, then what are the odds that the beds or sheets were cleaned properly? I think they thought we were trying to get a refund after myself previously asking as I was supposed to go with a friend but she fell sick with Covid. We didn’t make the first night but I managed to make the second night with my partner as we were told that it is a no refund policy. It’s fair enough as I understand supporting small businesses but after the way we were treated, I was shocked. I wore a mask out of respect and left the room nearly as “clean” as it was when we arrived. The communication with the person over air BnB was just appalling. I will admit that the location was great but there are nicer places to stay in London that is cheaper then this hotel. I’ll skip this place next time and I think you should too! Save your money or spend it on companies that value your money and time.

We booked this hotel by AIRBNB on the wrong day, Sunday instead of Saturday. We asked if there was any way they could swap it. No problem they had another room available, however by seeing the state of this room we had to declined the swap room. It was very smelly and dirty. We wouldn't recommend this place. This place is a health hazard. It should be closed. We’ve never seen a place so dirty.

Do not use this hotel! I booked and paid for a room 2 weeks ago and on the day I was due to check in they text and cancelled my room! I was left in London with my 10 year old daughter with no where to sleep for the night. Absolutely awful. I was told they over book rooms encase of no shows! How can they just leave people with no where to stay! No apology no alternative nothing!!! Do not risk it!!