Chose this hotel to end my hk-macau-sz trip due to location and the brand. My entire stay experience kinda started off very positively. The front desk was very efficient in managing check in, even with the volume of queue, she remained calm and courteous while managing multiple tasks and kept clear on communication. The porter and housekeeping staff was also very friendly as well. The rooms I believe were recently renovated, they are decently sized, only the shower would be abit weird for some people. Hairdryers are usually left out during makeovers, maybe if some budget can be allocated in the following year to replace as well, cause even mainland boutique hotels have better hair dryer these days and theres so many alternative as well (with xiaomi being the min standard in my opinion). Anyways, would also really hope the management can look at revamping the breakfast cafe process, as it seems very dated. I don't remember signing on a slip for a breakfast entry for as far as I can rmb, and is that the most efficient use of the staff's time and cx friendly way. The staffs were cold and even basic table ettiqutes of clearing off empty plates is off. And also to mention, the chef was the friendliest person in the entire area. For the price, I think there are better alternatives, but I would say the location is the best factor if that is what you're looking for