I ordered a room with a city view.On the photo you can see no city and only the ouside roof.The drawer would not stay closed and kept opening by itself.The tap was completely loose.I took a video, but I cannot add videos on this platform.我訂購了一間可以欣賞城市景觀的房間。在照片上,你看不到城市,只能看到外面的屋頂。抽屜不會保持關閉狀態並自行打開。水龍頭完全鬆動了。我拍了視頻,但無法在此平台上添加視頻。
A really enjoyable experience, lovely spotlessly clean, large, modern and new room with luxurious bedding and a superb shower. Located a 10 minute drive from OR Tambo, the only grumble is the transfer service which comes only once per hour. After a long flight the last thing you want is to wait ages for a pick up, especially when there are closer hotel options which provide more convenience. That's the only reason I would have second thoughts about staying here again, the hotel itself is superb.
MMtngVery conveniently located with shuttle. HUGE HUGE room.
Restaurant is so-so.
But it's all good for an airport hotel. Staffs were kind and attentive.
訪訪客用戶It's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.