Enjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
訪訪客用戶This trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
SSunshine6The room was not cleaned, even after it was requested by Phone. No mini fridge, no free water. Location was centralized, but if noise bothers you, then it would not be ideal. 
訪訪客用戶Super clean, modern & friendly! Also great breakfast!
I seen when the girls were cleaning rooms tha the beds were completely stripped. That’s always reassuring, especially after having to leave a hotel were it was obviously not done.
Loved the extras- we had dove products and make-up wipes. Just the simple things when traveling are nice to come across.
Breakfast- our options were scrambled eggs, boiled eggs, bacon, fried potatoes, several cereals with regular and almond milk- loved that. Bagels, muffins, several fruits, oatmeal with many topping options, granola bars, 4 different juices, protein yogurt which is a huge plus as a weight loss patient. I might be forgetting a few things. The lady dealing with the breakfast area was super nice as well.
Coffee was ground in the spot in a fancy machine with several good creamer options, not just half and half.
water machine- which was a huge plus for us.
Accessibility- top notch. We have a full time wheelchair user and the room was massive, we typically do standard rooms but they had accessible rooms at the same price so of course we took it. It had a shower seat and massive bathroom. All the drink machines had lower accessible buttons on them. It’s really the little things that make life much easier for disabled people.
Avid is on top on our list now!