First the good. The staff was friendly the rooms were large and the beds were comfortable.
Now the bad. I wouldn't call this a 4 star hotel, more like a 2.5 star hotel. Its a very old hotel. They didn't have outlets to plug your phone in on each side of the bed, only on one side. So my wife could plug hers in, but mine I had to plug in across the room. So if I woke up and wanted to know what time it was, I had to get out of bed and walk across the room to find out. There was a stale odor as if someone had smoked in the room before and the cleaning didn't remove it, even though we asked for a non smoking room. They only have one size of pillow, those big huge ones. I have a bad neck so I need to sleep on flat pillows. Twice we requested flat pillows, something even 2 star hotels I have stayed in have. One time they brought me two pillows in one that were rock hard and no good. The second time we asked they brought the same pillows we already had. So my sleep suffered for this. The hot water was scolding hot if you turned it on more than one cm of a turn. I almost burn myself getting in the first time. We were supposed to receive a free breakfast, but when we asked, it was only breakfast for one person and the other had to pay. So we opted to give our money to a local breakfast place outside the hotel instead. That was very disappointing as my wife is pregnant and likes to eat right when we wake up. Instead we had to shower and drive around for a while before we could find something. They should state that the free breakfast isnt for a couple but for a single person. We probably would have booked another hotel if we knew it was like this as every other hotel I have stayed has given breakfast for a couple, and they were not even four star. My wife and I got married while we were there. When we came back to the hotel, we saw the GM standing at the front desk doing some paperwork. We know he was the GM as he had been waiting at the door waiting to host some policeman/military man in the foyer. We took some photos in the hotel, and when we walked by the front desk where he was now standing, he glanced up and didn't even give us any congratulations or anything, just went back to what he was writing. My friend back in Canada is GM of two hotels and I know if that was him, he would have made a big deal out of it, or at the very least given a heart felt congratulations. But this GM, did nothing. Bottom line, I would not stay at this old hotel again nor would I recommend it to anyone else.
A great location. Unfortunately it is pretty run down. At the pool there are floor boards broken, Some bits of board missing. The glass wall has a very sharp piece of jagged metal running underneath its whole length. It has corroded out and not been replaced. A real danger to anyone who swims across to take a look through if they sim across and slam or even put their hands on to the top of the wall. The deck chairs are also missing a heap of slats and have mouldy foam as the vinyl covers have long gone. The gym was also really run down. The floor foam is so old it covered you in blue bits of perished ”dust” as it disintegrated on contact.
The wifi is unreliable, with only one of to bring able to use it at a time. Half the time 1 of us was locked out. Amen I reported it the girl unhelpfully repeated I have to log back in every time we are kicked out. At times that was about 30 seconds of access then it dropped out and we had no wifi. We had our set to automatically log us back in, which made little difference because it would then just kick us out again.
We got down to breakfast at 8 one mooring and were told half of the got food was finished a they had run out. That was a bit poor.
But otherwise most of the staff were really friendly and helpful, and our room was clean. And it was a great location to go and view the lake, museum and ducks.
訪訪客用戶First the good. The staff was friendly the rooms were large and the beds were comfortable.
Now the bad. I wouldn't call this a 4 star hotel, more like a 2.5 star hotel. Its a very old hotel. They didn't have outlets to plug your phone in on each side of the bed, only on one side. So my wife could plug hers in, but mine I had to plug in across the room. So if I woke up and wanted to know what time it was, I had to get out of bed and walk across the room to find out. There was a stale odor as if someone had smoked in the room before and the cleaning didn't remove it, even though we asked for a non smoking room. They only have one size of pillow, those big huge ones. I have a bad neck so I need to sleep on flat pillows. Twice we requested flat pillows, something even 2 star hotels I have stayed in have. One time they brought me two pillows in one that were rock hard and no good. The second time we asked they brought the same pillows we already had. So my sleep suffered for this. The hot water was scolding hot if you turned it on more than one cm of a turn. I almost burn myself getting in the first time. We were supposed to receive a free breakfast, but when we asked, it was only breakfast for one person and the other had to pay. So we opted to give our money to a local breakfast place outside the hotel instead. That was very disappointing as my wife is pregnant and likes to eat right when we wake up. Instead we had to shower and drive around for a while before we could find something. They should state that the free breakfast isnt for a couple but for a single person. We probably would have booked another hotel if we knew it was like this as every other hotel I have stayed has given breakfast for a couple, and they were not even four star. My wife and I got married while we were there. When we came back to the hotel, we saw the GM standing at the front desk doing some paperwork. We know he was the GM as he had been waiting at the door waiting to host some policeman/military man in the foyer. We took some photos in the hotel, and when we walked by the front desk where he was now standing, he glanced up and didn't even give us any congratulations or anything, just went back to what he was writing. My friend back in Canada is GM of two hotels and I know if that was him, he would have made a big deal out of it, or at the very least given a heart felt congratulations. But this GM, did nothing. Bottom line, I would not stay at this old hotel again nor would I recommend it to anyone else.
FFrequent Traveller2A great location. Unfortunately it is pretty run down. At the pool there are floor boards broken, Some bits of board missing. The glass wall has a very sharp piece of jagged metal running underneath its whole length. It has corroded out and not been replaced. A real danger to anyone who swims across to take a look through if they sim across and slam or even put their hands on to the top of the wall. The deck chairs are also missing a heap of slats and have mouldy foam as the vinyl covers have long gone. The gym was also really run down. The floor foam is so old it covered you in blue bits of perished ”dust” as it disintegrated on contact.
The wifi is unreliable, with only one of to bring able to use it at a time. Half the time 1 of us was locked out. Amen I reported it the girl unhelpfully repeated I have to log back in every time we are kicked out. At times that was about 30 seconds of access then it dropped out and we had no wifi. We had our set to automatically log us back in, which made little difference because it would then just kick us out again.
We got down to breakfast at 8 one mooring and were told half of the got food was finished a they had run out. That was a bit poor.
But otherwise most of the staff were really friendly and helpful, and our room was clean. And it was a great location to go and view the lake, museum and ducks.