Erg goed en praktisch hotel. Goed ontbijt met voldoende variatie. Net en behulpzaam personeel. Kamer en badkamer netjes en schoon . Goed bed. Na 1,5 kilometer lopen ben je in de binnenstad. Kan dit hotel zeker aanbevelen.
訪訪客用戶Service was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
訪訪客用戶The hotel is a little bit creepy. They have an underground floor but the elevator button at the underground floor didn't work at all. I waited for ten minutes like an *****. Breakfast was decent though. The Viet food around the corner was great
訪訪客用戶It is the first time i book a boutique hotel in Germany and I had a long drive from Dusseldorf that day. When I arrived, Henny guided me very well on where to offload my luggage, where to park and where to have dinner later. Superb and patient guidance. The room was clean and sets a good environment for rejuvenation. Later also, met Mr and Mrs Horbach who booked the mine tours for me. Truly grateful for the good room, goid breakfast and restful time. Thank you