I am writing to express my profound disappointment with the service and facilities at Hotel Taj Fateh Prakash, Udaipur. Based on my experience, I believe this property should be downgraded to a four-star rating, as it does not meet the high standards typically associated with the Taj brand. This stay was part of my three Palace hotel stays with Taj, starting with the Rambagh Palace, followed by Taj Fateh Prakash, and concluding at the Lake Palace. The service and amenities at Taj Fateh Prakash were in stark contrast to the other two properties, which exemplified outstanding hospitality. Firstly, the hotel is extremely challenging for individuals with limited mobility or knee injuries. I sustained a knee sprain at the airport and was in severe pain throughout my stay. Despite this, there was no proactive effort from the staff to accommodate me in a more accessible room. The numerous flights of stairs required to reach my room were particularly distressing. The room itself was disappointing. The main door had a rudimentary latch system, which was surprising for a Palace hotel. Additionally, the carpet was old and worn. The property has only one restaurant, which is also difficult to access for those with limited mobility. Furthermore, the swimming pool, one of the main attractions, was non-functional, a fact that was not communicated to us in advance. Construction noise further disturbed our stay. The most shocking issue was the presence of large black ants in the bathroom and a stream of red ants in the bedroom. This was unprecedented in my experience with Taj properties, where simple pest control measures would typically prevent such occurrences. While the guest relations staff, particularly Pooja, was polite and helpful, the overall lack of facilities and absence of the distinctive Taj touch led me to conclude that the service at this property is lacking. The contrast with my experiences at Rambagh Palace and the Lake Palace was striking and disappointing. I hope this feedback helps in improving the standards at Taj Fateh Prakash to align with the exceptional quality expected from Taj properties.