Amazing hotel, wonderful spa zone, very welcoming staff, free parking. Had an espresso machine and 2 bathrooms in our room, also 2 doors and 2 tvs, access to private open terrace, jacuzzi bathtub (though it wasn’t working) and many many other things. Check out is before 12. Loved our stay!
Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
在英國icon住酒店,尤其是夏天,兩樣東西是要拼人品的,空調和電梯。我這一路,住了n多個酒店,各種品牌,當然都是性價比高的那種[捂臉] 開始的肯辛頓府酒店,先是房間壞了一個,第二天是一間沒空調。後來到了holiday inn Cambridge,感覺大廳高大上,沒想到空調壞了,屋裡悶熱,衹能躲到大廳喝啤酒。好在晚上的倫敦還是蠻涼快的,後半夜甚至有些冷。
另外,這家酒店前台的一位中年女士,給我留下了很不好的印象。入住時,強調房間衹能住3個人,而我們是四個人。我説之前的酒店都沒有問題,她沒有説什麼讓我們入住了。入住之後,因為空調在維修,我通過攜程和她們交涉。這個女服務員又以我多住一個人我理由,不給我任何補償。衹到我提出退房,她才勉強的送了兩份早餐。而且我路過大廳,眼睛看向她時,她一份傲慢的態度不理我,好在旁邊的男服務員嚮往微笑解圍。這次holiday inn 的入住極其不開心。真是浪費了這樣一個不錯的大堂環境,沒有給住客帶來開心的體驗。
HHengqilaoba在英國icon住酒店,尤其是夏天,兩樣東西是要拼人品的,空調和電梯。我這一路,住了n多個酒店,各種品牌,當然都是性價比高的那種[捂臉] 開始的肯辛頓府酒店,先是房間壞了一個,第二天是一間沒空調。後來到了holiday inn Cambridge,感覺大廳高大上,沒想到空調壞了,屋裡悶熱,衹能躲到大廳喝啤酒。好在晚上的倫敦還是蠻涼快的,後半夜甚至有些冷。
另外,這家酒店前台的一位中年女士,給我留下了很不好的印象。入住時,強調房間衹能住3個人,而我們是四個人。我説之前的酒店都沒有問題,她沒有説什麼讓我們入住了。入住之後,因為空調在維修,我通過攜程和她們交涉。這個女服務員又以我多住一個人我理由,不給我任何補償。衹到我提出退房,她才勉強的送了兩份早餐。而且我路過大廳,眼睛看向她時,她一份傲慢的態度不理我,好在旁邊的男服務員嚮往微笑解圍。這次holiday inn 的入住極其不開心。真是浪費了這樣一個不錯的大堂環境,沒有給住客帶來開心的體驗。
訪訪客用戶Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
匿匿名用戶Amazing hotel, wonderful spa zone, very welcoming staff, free parking. Had an espresso machine and 2 bathrooms in our room, also 2 doors and 2 tvs, access to private open terrace, jacuzzi bathtub (though it wasn’t working) and many many other things. Check out is before 12. Loved our stay!