Rooms and facilities are pretty new while the room easily has insects and mosquitoes due to location near the lake. Breakfast is good to above average with sufficient choices. Lady reception was helpful to advise potential parking in the Plovdiv old town while a gentleman at reception was unhelpful to do so.
I stayed in this hotel for several times without any problems.
This time there was a problem with the AC and the drainage which I complained about after the first night.
Seems like thr staff knew about it already but it wasn't fixed until I left.