Sheraton Hotel Petaling Jaya – Honest Review
I booked 4 rooms for a recent stay. Overall, the experience was mixed.
Rooms:
3.5/5. One room had no floor drain in the bathroom, which is a basic expectation. The other three had drainage, but water pooled around the toilet area—poor design or maintenance.
Pool:
Basic. Nothing special, just functional.
Parking:
Too small for larger vehicles like SUVs. Tight and inconvenient.
Breakfast:
4/5. Good spread and decent quality. One of the stronger points.
Staff:
Excellent service throughout. Friendly, fast, and professional. 5/5.
Lift:
Only confusing, the system isn’t intuitive for first-time guests.
Sheraton PJ has strengths in service and food, but room and facility issues affect comfort. Worth considering, but don’t expect perfection.