very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back
Es un hotel es casi 5 estrellas, Lo mas positivo el personal todos super amables, con esa sangre super alegre, el mantenimiento del hotel super bueno solo algunos pequen̈os detalles como en los ban̈os publicos de mantenimiento general mas no de limpieza, la gastronomia es lo que pienso que puede mejorar un poco mas fuera del restaurante toro que era de alta calidad, la comida es buena pero no alcanza la exelencia. Visitamos todos los restaurantes y fueron buenos.
No me tengo nada negativo del hotel lo malo para nosotros fue la playa imposible de ban̈arse mucho oleaje, los nin̈os no pueden ni jugar en la orilla super peligro incluso logramos ver una persona ahogamdose y gracias al servicio de los salva vidas lograron revivir a la persona.
Las habitaciones bastante comodas y grandes, y si no estan interesados en comprar propiedad no acepten ir a la charla por los puntos porque van a perder media man̈ana. Y con los vendedores en las playas encontraran mejores precios
Pero si solo buscan piscina y entretenimiento noturno con discotecas, casinos y teatros este es el hotel perfecto, si buscan solo playa no es el hotel aunque caminando como 20 min por la orilla se encuentran playas tranquilas.
訪訪客用戶We had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
JJuliette BernadetteWe had an okay trip to DR. The “hotel” is more like apartments, and people do seem to live here actually also. The rooftop pool is so awesome, and literally the best part of the place. The room is clean, but we killed probably 4-5 cockroaches in the room. Stove was all rusty. When arriving, the door didn’t lock & we were 2 women in their early 20s who are both > 130lbs. When requesting a new room, they “fixed” the door and refused to give us a new room. Scary location - we didn’t feel safe walking around at night here as women. Also, were scammed by a very nearby restaurant called “Bohio Punta Cana”. Free breakfast was awesome. No conditioner, only shampoo and “gel”? No hand soap. The shower seems to be salt water. I would honestly recommend staying on a resort if you come to DR, otherwise you might never want to come back.
訪訪客用戶My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.