Unfortunately, my experience at DoubleTree by Hilton was disappointing. The receptionist lacked the necessary skills to interact professionally with guests, which negatively impacted the first impression of the hotel. Additionally, there was a noticeable shortage of staff in valet parking and luggage handling services, causing unexpected delays and inconvenience. Overall, the services did not reflect the standards of a five-star hotel. I hope the management takes steps to improve service quality and provide a guest experience that aligns with the hotel’s rating.
Very relaxing resort. Because of its location it is a quiet area and not crowded at the beach. I went solely for diving at Nemo dive school and found the staff to be very friendly and helpful. There is not much to do outside the resort but it is great to come if you don’t want to be in a busy city like Dubai.
AAhmed AlshehhiUnfortunately, my experience at DoubleTree by Hilton was disappointing. The receptionist lacked the necessary skills to interact professionally with guests, which negatively impacted the first impression of the hotel. Additionally, there was a noticeable shortage of staff in valet parking and luggage handling services, causing unexpected delays and inconvenience. Overall, the services did not reflect the standards of a five-star hotel. I hope the management takes steps to improve service quality and provide a guest experience that aligns with the hotel’s rating.