The hotel was located in a central location. Its near a big shopping.
The room was clean and thoroughly clean daily.
The staff were very friendly and helpful.
When staying there, have dinner at Aurum at least once. It's a restaurant with good food great ambience and service.
訪訪客用戶Отель расположен недалеко от аэропорта. И большой бонус - бесплатный трансфер. Сам отель старый. Территория отеля ухоженная, много цветов, кустов, зелёные лужайки, бассейн. В каждом номере есть сейф. Посели сначала в номер, где очень воняло моющими средствами или не знаю чем, попросили поменять номер - поменяли. Тоже пахло, но не так сильно. Сотрудники отеля не рекомендуют выходить за территорию отеля, лучше заказывать такси, если куда то надо поехать, и то, в определенные места. Нормальные завтраки. Хотелось бы вместо маргарина, кушать масло.
TTheAmazinGraceThe room was different from the picture that showed kitchen and couch in a separate room. Smaller room than you can think. And there was no slippers. But it was clean and convenient enough to stay. The facilities such as 24 hours of gym, not mandatory to wear swim suit in a pool plus hot zacuzzi were great.
訪訪客用戶It's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.