在墨西哥瓦哈卡州，設有酒吧的飯店

Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.

Hotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere. Staff were very friendly and helpful and that was a plus. The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours. The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open. Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold. I do not think the value was good considering all the negatives. I wouldn't return to this hotel.

On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.

周圍非常友好的工作人員,大多數人都會說一點英語,所以語言不是問題。房間很好,很大,牀很大。但是我確實發現牆壁/門不太隔音。如果你有一個非常大聲的說話鄰居,你可以清楚地聽到談話。我發現食物和飲料與一些評論不同。典型的全包食物狂熱。記住,這不是米其林或5星級度假村,所以相應調整期望。姐妹酒店步行6分鐘即可到達每晚演出。再次相應調整期望,你會玩得很開心

酒店位於聖克魯斯地區的市中心,步行一小段路程即可到達海灘。酒店周圍有咖啡館,餐館和當地商店購物。酒店工作人員非常友好和樂於助人,儘管我們的西班牙語有限 - 他們將盡最大努力滿足您的需求並回答您的問題。到市中心大約需要40-50比索(您可以選擇步行,但我們發現它對我們來說太熱)。就個人而言,我們發現這個地區非常安全和愉快與其他較大的旅遊城市不同,小販們不那麼緊張,非常尊重你,給你購物的空間。

我和妻子以前住過這裏,一直對酒店很滿意。海灘,酒吧,餐廳都令人愉快,服務也很棒。高峯時間去的話可能要排隊吃早餐,所以最好在繁忙時間之前或者之後去。有些傢俱現在看起來有點過時,我們的滑動衣櫃鏡子之一被嚴重玷污了,但這是一個小問題。總的來說,公共區域維護得很好,有足夠的工作人員爲您提供所需的一切。我們一定會回來的。

我們下午3點入住酒店,我們的租車直接從機場停到他們的停車場。在警衛亭後面有很多門,門上有一個保安,他問問題,然後讓你在財產上,告訴你在哪裏停車。 我們入住的晚上空調就熄火了,80年代中期晚上熱帶風暴下大雨,所以我們只好******所有的門窗,意思是零氣流。第二天早上我們下樓告訴他們問題。他們派出了2個不同的團隊來修復它,但沒有成功。我們建議他我們將離開該物業,如果我們今天下午晚些時候回來,如果它沒有修復,我們可以改變房間。 我們走到車旁,驚奇地發現停車場損壞了。不是被車撞了,而是看起來像一輛手推車或什麼東西撞了。有一個員工/工作入口,我看到車門之間有各種設備。他們很聰明地會看着相機。來看看相機在他們的物業上沒有面對他們的停車場。即使有酒吧、餐廳和員工入口和工作區入口。他們告訴我們攝像頭面對保安亭,讓你進入停車場和酒店前面。 回到酒店,把我們的房間從一張特大號牀換成一張大號牀,今晚的差價是40美元。沒有退還給我們,所以我們被收取了一晚更貴的房間的費用。第二和昨晚在第二間房間,我們注意到浴室的地板完全溼了,估計在我們進來之前他們可能已經擦過了。我們也錯了。我們擦乾地板,那天晚上晚些時候去洗手間,我們幾乎都掉到地上,因爲地板又溼透了。屋頂漏水。不是在一個位置,而是到處都是。 大號牀墊確實被打破了。如果你離牀邊只有3英寸到4英寸,牀墊就會把你從牀上滾下來。 那天早上我們通知他們,由於有天晚上在沒有空調的房間,我們租的車損壞了他們的財產,然後沒有責任,第三晚我們就把它叫做溼房,有一間帶空調的破牀。他們退還了我們預定的其他四晚,但想給我們退還給我們的差額,因爲我們有一天晚上向急診室收費。 有7家餐廳在他們的酒店,但我們無法買到瓜卡莫爾,花了1小時30分鐘才發現他們有煎餅。 我每天都要找經理,因爲我知道櫃檯的工作人員無法解決這些問題。直到一週後,我們才能夠進行一次對話。 這個供應商給了我15美元的信用,讓我的麻煩。哇讓客戶滿意的方法🏆

真的很喜歡酒店本身,但工作人員有點傲慢,特別是男性工作人員問我是否獨自一人,如果我有一個男朋友,作爲一個年輕的女性獨奏旅行者...不酷。還有,有一次工作人員沒有敲門就走進我的房間,然後甚至沒有道歉!只是問是否只有我在房間裏,然後走回來!這對我來說太瘋狂了。否則,游泳池很可愛,花園很好,我喜歡沿着馬路的海灘俱樂部

我們經過漫長的一天到達了一晚。我們累了,房間不得不改變,因爲在靠近道路的一樓。 娛樂讓我們保持了活力,但到了晚上11點才結束 食物不是很好,因爲我們不喜歡東方。 早餐還可以,但都很好。 預訂全包 發票說2月10日晚餐 早餐和午餐2月11日 我們錯過了午餐,因爲下午1點退房。不應該在*********發票上那樣 對不起,不會建議這個地方的其他人或回來

A very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.