在印度喀拉拉邦，設有酒吧的飯店

我們在Ernakulam的普拉亞納酒店住宿總體來說是一次非常好的體驗,主要是因爲工作人員熱情的招待和優質的服務。從我們到達的那一刻起,我們就被安排感受到了歡迎。歡迎飲料是一種令人耳目一新的接觸,爲愉快的住宿奠定了基調。接待團隊高效而禮貌,順利辦理入住手續,並確保我們擁有所有必要的住宿細節。特別要提到行李員,他們非常樂於助人,臉上總是微笑,他們的專注給人留下了深刻的印象。 酒店的位置是一個很大的加分項,位置便利,無論是觀光、購物還是商務,都很容易在城市周圍走動。無障礙環境和周圍環境增加了整體的積極體驗。 雖然我們真的很欣賞這項服務,但有幾個方面可以改進。酒店底部的餐廳在食物選擇方面沒有提供太多種類,這有點令人失望。如果有更多的選擇,特別是對於那些停留更長的人來說,這將是很棒的。房間沒有水壺,這是許多旅行者期待快速喝一杯茶或咖啡的東西。缺少洗澡立方體(淋浴圍欄),使浴室體驗變得不那麼方便。我們也面臨一個問題,毛巾即使在要求後也沒有提供,這是一個小失望。 儘管如此,工作人員的奉獻精神和整體的舒適感掩蓋了這些微小的不便。他們的細心,禮貌的行爲和樂於幫助使所有不同。儘管有一些缺少的設施,但熱情好客和優越的地理位置使普拉亞納酒店成爲旅行者的絕佳選擇。我們感謝對我們的溫暖和關懷,肯定會考慮將來再次入住!

Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

這家旅館和熱情周到的員工給我們留下了非常美好的印象。我和先生於2024年6月7日至11日入住。從入住到退房，我們都受到了飯店員工的悉心照料。 Afsal是一位非常棒的員工，他風趣幽默、健談體貼。 Devika（我最喜歡的美女Kutty）和Amuritha也同樣如此，他們非常細心地為我們準備了食物，考慮到我們是素食主義者，他們還提供了多種素食選擇。 廚師***n是個非常棒又體貼的人。他認真傾聽了我們的故事。由於我先生剛完成了24天的阿育吠陀療程，他需要持續服用藥物和需要提前熬製一段時間的藥酒（kashyam）。 ***n廚師和Mahesh都幫忙處理了這些事宜，並將藥物送到我們的房間。多虧了***n廚師的主動，我先生才能堅持服用藥物。他們都非常熱情好客，讓我們感覺賓至如歸。 客房服務非常棒，從提供生活必需品到飲用水，再到更換損壞的保險箱，都無可挑剔。六樓的客房服務員（我記不清他的名字了，但他身材苗條，一頭捲髮，個性非常和藹可親）服務周到，滿足了我們所有的需求。 我先生感覺自己彷彿置身仙境，就像童話裡的聖女貞德一樣，只要你開口，他們就會滿足你的需求。服務非常及時，而且令人滿意。 最後，我要祝賀希爾頓花園酒店的管理層，感謝他們對團隊和員工的精心培養，以及不斷提升客戶服務水平，力求達到卓越標準。 祝福包括前台、保全和警衛在內的所有員工一切順利，在這個以客戶為中心的美好環境中工作愉快。

酒店已經到多年了,但是超級服務,足夠停車,大約30分鐘就可以走了。

Leela, Kovalam是一家令人驚歎的酒店,我11歲的兒子和我強烈推薦!它位於俯阿拉伯海的懸崖上。我們升級爲Club Room,爲您提供前往The Cafe餐廳、供應Club會員免費早餐7-10:30am和High Tea5-6pm的餐廳以及額外La Cart可收費午餐和晚餐。俱樂部客房非常出色,設有一個陽台,配有桌子和椅子,俯阿拉伯海,特大牀,牀墊和牀上用品非常舒適,淋浴,水槽和廁所都很棒,配備了所有的洗浴用品。房間打掃得很好,食物很棒。我們在這裏安全地吃了一切,沒有胃不舒服,工作人員很棒!我們會很高興回來的!

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

The hotel is centrally located , it is near to railway station, bus terminus and all major temples. It has spacious parking, The staff are very helpful. The rooms are neat and clean. The food in the restaurant is good & tasty. It is a good place for a family to stay. Hotel Classic Sarovar Portico, Trivandrum|I had an exceptional experience during my stay at Hotel Classic Sarovar Portico

We had a wonderful 3-night stay at the resort. The property is spacious, well-maintained, and offers beautiful views. There are swings for both kids and adults, ***** with a dedicated kids' play area, making it a great choice for families. We booked a Garden View Cottage with a complimentary breakfast buffet, which was good. For lunch and dinner, we ordered à la carte. The overall service was excellent, and the staff was polite, friendly, and attentive. A special thanks to Mr. Nalin from the F&B team. He provided exceptional service and took great care of us throughout our stay. His hospitality truly made our experience memorable. A few suggestions for improvement: The open swimming pool has a minimum depth of 3 feet. A 2-foot shallow section would be much safer and more enjoyable for small children. The other two swimming pools were under renovation during our stay, so I couldn't comment on them. Adding more North Indian food options to the menu would be appreciated. Overall, we had a very pleasant stay and would definitely recommend this resort to families and couples looking for a relaxing getaway.

令人難忘的住宿在一個驚人的位置! 我們在這個美麗的湖度假村度過了最美好的3晚住宿。從我們到達的那一刻起,工作人員就超越了一切,讓我們感到歡迎,如此友好,樂於助人,真誠包容。 環境絕對令人歎爲觀止,度假村的整個氛圍寧靜而放鬆。一個放鬆和放鬆的完美場所。 房間可愛,寬敞,一塵不染,非常舒適,有我們完美的休息所需的一切。食物是另一個亮點,每頓飯都美味,呈現精美,味道十足。特別要提到餐廳的Jeeva,他讓我們的用餐體驗更加難忘,服務如此周到和熱情,但所有的餐廳工作人員都非常出色,每頓飯都是一種樂趣。還有安菊,他是如此可愛,再次非常細心,但我不得不說每個工作人員都非常愉快,這使我們的住宿非常出色。 不能推薦這個地方的寶石足夠,我們已經計劃下一次訪問!

Bad welcome! At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night ) We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access. Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally. I never understood the logic behind not allotting the room which paid for. Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season. Room service was good. The room was clean. Room offered a great pool view. We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options. Highlight is Breakfast and the staff is courteous. Stay here if you get good deals.