在英國沃里克郡，設有酒吧的飯店

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.

arrived around 3pm and checked in at the bar as instructed I received a warm welcome and even had my case carried up the stairs (no lift). I was given room 3, a single which was more than adequate with large single bed (very comfy) separate bath tub and wc plus t & coffee- I was pleasantly surprised. The wall mounted tv worked efficiently, there was sufficient storage and hanging space for my two night needs & the t and milks were topped up as requested. brekky was adequate and I enjoyed my stay. The ten am check out was a bit of a problem on the second morning as my train wasn’t until noon (less than 5 minutes walk to the station). the bus to Stratford, Warwick and Coventry goes from round the corner and the town is 7 - 10 minutes walk across the river bridge and past the pump room. plenty of dining options. good value for money but more a boarding house than hotel. I would return

這家酒店環境優美,方便橄欖球和M1/M6,場地和建築都很美,雖然有疏忽的跡象。我們住在馬桶的套房,很累,從網上照片中就知道了,但我們的浴室洗澡有頭髮,堵塞在插孔裏,淋浴不熱,馬桶沖水很差。早餐充其量是平庸的,很多熱的食物都用完了,沒有人注意,我們不得不要求把物品拿出來。工作人員是50/50有些非常愉快,但有些無私,其中一位接待員甚至沒有給我們房間正確的套房方向。如果一些錢花在改善房間和建築上,我會很樂意付出更多的錢,這是一個真正的恥辱,因爲潛力是巨大的!

位於斯特拉特福鄉村的一座美麗的木樑建築內。房間很暗但很寬敞。我們住的家庭房有一張雙人床和兩張單人床。房價含早餐。沒有菜單，但服務員說有任何英式早餐組合都很棒。我吃了兩個煮蛋。唯一的問題是缺乏關於前往酒店的常規路線的溝通，因為道路施工導致酒店關閉。在陌生的城鎮中，沒有電子郵件或電話告訴我們如何到達酒店，只能依靠單行道系統，這讓我們非常緊張，而且比預定時間晚了 1.5 個小時才到達。如果飯店透過預訂時提供的座機聯絡trip.com並解釋有關道路施工的情況，我就能得到警告，那麼這個問題就可以解決了。

房間本身一般都很好,暖氣工作得很好。然而,我們遇到了浴室的重大問題:水不會正常排水,地板被洪水淹沒。我們不得不用刮水器把水推到水槽和排水溝(附圖),這很不方便。 另一個令人驚訝和令人失望的細節是沒有提供毛巾或肥皂。這些是任何酒店的基本必需品,因爲我們沒有自帶,所以爲他們收取額外費用。這感覺完全不合理。 最後,位置遠不理想。酒店離鎮中心相當遠,公共交通很少,很難繞行。不會推薦!!!

我們沒有吃飯,所以不能評論。酒店相當不尋常,但具有搖搖欲墜的魅力,真實感。它讓我想起了亞洲的揹包旅行,但這樣做時住一個更好的地方。爲什麼肥皂從酒店消失的解釋沒有真正的意義,但因爲我們可以使用液體,沒關係...在客人入住期間拒絕客人簡單的...“客人肥皂”小圓盤似乎是一種奇怪的一分錢一分貨的舉動。它們確實存在,我經常住在酒店。不給人們肥皂是刺耳的,總的來說,我建議,鑑於重複業務的潛在損失,這種不一致,因爲他們建立,可能導致重複業務損失,這是一個負成本節約。特別感謝這位善良的夜間接待員。

在參觀沃里克城堡之前，我們孫子在這裡住了一晚，除了地毯有點異味外，一切都很乾淨！ ！ ！ 當我們到達時，工作人員非常棒，幫我們辦理了入住手續，很快就解決了孫子在沙發床上沒有寢具的問題，假日酒店提供免費早餐，非常好👍🏼……如果我支付成人每人10英鎊的費用，我會想要更好的選擇（沒有雞蛋和蘑菇）和更好的質量……酒店看起來很陳舊，但對於我們的住宿來說還不錯，謝謝

這家酒店是我們在英國最受長者家喜歡的，因為“像個真正的酒店”。樓層不高，也就三層左右，服務設施齊全，主要是白人入住。自助早餐很豐盛，受到酒店位於莎士比亞故鄉Stratford，小鎮非常寧靜美麗，一條Avon河穿越其間。人傑地靈不過如此！

1.酒店位置還好。在鎮上附近,附近咖啡館。不錯。 2.房間有USB C充電端口。適合我的Apple Iphone 16供電。房間的燈光控制簡單,易於管理。 3.早餐: 不錯, 很多選擇. 4.工作人員服務: 6月1日,我要求大堂值班人員在上午7:30安排我的房間清潔,包括更換毛巾。不幸的是,我晚上10:00回來時,房間沒有打掃。由於很晚了,選擇不打電話要求工作人員協助,自己打掃房間,這是酒店可以提高服務可靠性的領域。