Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
貝斯特韋斯特沃爾沃斯城堡酒店看起來像您即將入住中世紀堡壘,但體驗更接近帶炮塔的略******* Premier Inn。
城堡的外觀真的令人印象深刻。內部感覺就像在英國內戰期間最後一次翻修。破舊的地板,可疑的裝飾,豬味早餐和復讀者的微笑比城堡牆壁更厚。
話雖如此,它以同樣的方式令人奇怪地迷人,老酒吧和廢棄的莊嚴的房屋迷人。不是豪華的,不是現代的,但絕對令人難忘。
JJohnDeer62貝斯特韋斯特沃爾沃斯城堡酒店看起來像您即將入住中世紀堡壘,但體驗更接近帶炮塔的略******* Premier Inn。
城堡的外觀真的令人印象深刻。內部感覺就像在英國內戰期間最後一次翻修。破舊的地板,可疑的裝飾,豬味早餐和復讀者的微笑比城堡牆壁更厚。
話雖如此,它以同樣的方式令人奇怪地迷人,老酒吧和廢棄的莊嚴的房屋迷人。不是豪華的,不是現代的,但絕對令人難忘。
Ccynthia goThe room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
SSM1THBrilliant hotel, very clean and the staff were exceptionally helpful (especially since we had two little ones—they couldn’t help us enough). The room was lovely and had thoughtful luxuries like a coffee machine and premium toiletries. A fantastic, stress-free stay for the whole family! Will definitely be returning again.
訪訪客用戶Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.