在英國什羅普郡，設有游泳池的飯店

客房服務溝通需要解決。由於電話不斷響,很難與前台溝通。電視和冰箱在其中一個房間不工作。不幸的是,這沒有溝通。工作人員非常友好,設施看起來很乾淨。如果我有機會,我可以回去和我的妻子一起度過另一個浪漫的假期。

Hotel was a little out of the way and the toilets are extremely small and the shower area gets the whole place wet and damp

游泳池很好。服務很好。2個成人和2個孩子的晚餐大約50英鎊(兩個課程),食物也不錯。 如果您是IHG會員,您可以在中午12點退房。

Second visit to Lion Quays. Excellent Hotel/ Spa Beautiful area Rooms are clean & the views are wonderful of the Langollen Canal. We ate in the restaurant, had burger & fries, it was honestly the Best Burger ever !! The Staff are very friendly & it was a lovely touch that they had remembered us from our previous visit, that means a lot & you feel a valued customer. Would definitely recommend & will definitely return very soon.

酒店地址給的郵政編碼沒有把我們帶到酒店。由於在一個莊園裏面,很難找到。酒店不靠近馬路。路口的牌子不是很顯眼。到達酒店時,這座建築看起來像是一些特許權使用費的莊園,令人印象深刻。入住很順利,但沒有電梯,我們不得不將沉重的行李拖上幾段樓梯,穿過狹窄的走廊。沒有搬運工或自制的幫助有點煩人。早餐是標準的全英早餐,正如預期的那樣。草坪區域和酒店周圍的許多大樹確實提供了一種放鬆的感覺。有一個單獨的建築,裏面有游泳池和健身房。這個設施不是酒店客人的專屬設施,對加入俱樂部的人開放。不幸的是,在我入住的那天,那裏有很多人,所以我錯過了。

Overall wasnt a great stay, ill keep it short and sweet and list positives and negatives rather than go into detail Positives - All staff friendly and helpful, nice location, if you can book a deluxe room so you get a first floor room with outside table and chairs and a view of the golf course. Treatment and spa faciltes were good though theres no jaqoozi. Comfy bed! Negatives - Organisation, i had spa day and lunch, it wasnt explained about where lunch was or what was included i had to ask all the questions. I wasnt told the £15 limit for lunch so i went over and they then expected me to pay the difference but they agreed it was unfair. Room cleanliness, bathroom wasnt great, nail clippings on floor and 100’s of small hairs all around the bath after someones shave! Room was very warm and it wasnt even that hot outside, take a fan in hot weather! Food prices very high for what you get, nothing special! Took 30 mins to get my drink at dinner and 65 mins to get my burger and chips, apparantly staff were off sick and there was a new bar man who delayed drinks I wouldnt go back for the price you have to pay and what you get

房間裏有很多冰箱,熨斗,鐵板,冷卻風扇,吹風機。水療中心有一個冰室蒸汽房桑拿加熱游泳池和其他一些水療中心,我忘了,哈哈,真的很好,早餐是自助歐式早餐加上英式早餐。

從哪裏開始這個? 首先,我要求取消,因爲我有新冠狀病毒症狀。Ramada Telford似乎不介意,但此請求被拒絕(沒有提供另一次住宿,或部分退款,什麼也沒有)。 感覺更好的日子,並決定旅行。在辦理入住時(或在網站上,附照片)我沒有被告知游泳池停用的任何信息。事實證明是。沒有全額或部分退款的報價。沒什麼。幸運的是,Trip已經介入了一個良好的姿態。 後來通過電子郵件向一些人(以下簡稱“他們無能爲力”)說,“這是旅行的錯”,網站沒有反映他們的游泳池自12月以來已經停止了行動。 糟糕的客戶服務,設施不可用。避免避免! 具體通過電子郵件提供的服務: Lis Frost & Richard Bowen