在剛果民主共和國金沙薩，設有酒吧的飯店

第一次入住，感受糟透了。在線預定了商務房和套房並支付，下午3點多鐘去，竟然說還沒有騰出房間。在前台等了一個半小時，才騰出幾間房，房型還不一致，就這情況，前台還說要補75美元。趕深夜的飛機，21點我們就離開了。

The hotel is new and really quite a nice place to stay. Our room was well appointed, the bed very comfortable, wifi strong, shower had amazing pressure. Staff need training which is the reason my review only has 3 stars. Once they train staff to be more customer focused and not try to make them feel uncomfortable then it will be a great place to stay. Much better price wise than the other big hotels in Kinshasa.

我錯過了一天返回SA的航班,不得不從3月19日至5月13日入住酒店,我的經驗...Outstanding!工作人員是最好的,像國王一樣對待我,食物突出,服務很棒。房間很乾淨整潔。我要感謝所有員工,從安全,接待,清潔工,廚師和服務員,經理,梅林的每個人,使我的住宿令人難以置信。

Love the service here always predicable with a smile. For me this hotel is a like a home away from home . Special mentio front office and sales @cady @elda @laura@ Diego ( room service ) Resturant @danny. I once left my laptop bag in the Resturant and realised it much later only to be pleasantly surprised that one of the folks from the Okapi Resturant picked it up and kept it aside for me so it’s also safest & secure hotel in Kinshsha . Many of the frontline staff speak very good English making it easy for visitors to engage. Overall the best choice for business travellers in Kinshsha ! More power to you guys !! 💕💕

最近從2022年1月20-30入住皇家酒店期間,對新管理團隊下的餐飲服務相當滿意。之前在酒店住了三次,但最近入住期間的服務是一流的,個性化,注重細節。用餐區更乾淨,組織得很好。兩位先生Whaley先生和John先生將確保客戶的餐飲需求得到滿意的滿足,並以專業的方式滿足。我現在可以打電話給Hotel Royale賓至如歸,我肯定會在中轉時再次打電話。

After 40 years travelling around the world this was war for sure the worst experience I had. We stayed there for business, there were three of us. That's a very bad deal. The location is dark and dangerous, the rooms are old and dirty. The air conditioner didn't work fine and there were several cockroaches in the room. We stayed 5 nights and none of them they cleaned the room. To have extra tissues or a clean towels you should ask at the reception and bring yourself to the room. The gym is full of dusty and very poorly equipped. The swimming pool was disgustingly dirty. The breakfast is basic but be prepared to have your meal with many flies. Finally, one staff member told me he has been working there for three years without any weekly or annual vacations. This kind of management might explain why the staff in a whole seems so tired.

這家酒店正在翻新,但與此同時,條件很糟糕,服務無能或完全沒有。浴室門不會關閉。甚至沒有人願意在8天住宿期間打掃房間。不得不要求乾淨的毛巾和牀單。

第一次入住，感受糟透了。在線預定了商務房和套房並支付，下午3點多鐘去，竟然說還沒有騰出房間。在前台等了一個半小時，才騰出幾間房，房型還不一致，就這情況，前台還說要補75美元。趕深夜的飛機，21點我們就離開了。

The hotel is new and really quite a nice place to stay. Our room was well appointed, the bed very comfortable, wifi strong, shower had amazing pressure. Staff need training which is the reason my review only has 3 stars. Once they train staff to be more customer focused and not try to make them feel uncomfortable then it will be a great place to stay. Much better price wise than the other big hotels in Kinshasa.

我錯過了一天返回SA的航班,不得不從3月19日至5月13日入住酒店,我的經驗...Outstanding!工作人員是最好的,像國王一樣對待我,食物突出,服務很棒。房間很乾淨整潔。我要感謝所有員工,從安全,接待,清潔工,廚師和服務員,經理,梅林的每個人,使我的住宿令人難以置信。

最近從2022年1月20-30入住皇家酒店期間,對新管理團隊下的餐飲服務相當滿意。之前在酒店住了三次,但最近入住期間的服務是一流的,個性化,注重細節。用餐區更乾淨,組織得很好。兩位先生Whaley先生和John先生將確保客戶的餐飲需求得到滿意的滿足,並以專業的方式滿足。我現在可以打電話給Hotel Royale賓至如歸,我肯定會在中轉時再次打電話。

這家酒店正在翻新,但與此同時,條件很糟糕,服務無能或完全沒有。浴室門不會關閉。甚至沒有人願意在8天住宿期間打掃房間。不得不要求乾淨的毛巾和牀單。

Love the service here always predicable with a smile. For me this hotel is a like a home away from home . Special mentio front office and sales @cady @elda @laura@ Diego ( room service ) Resturant @danny. I once left my laptop bag in the Resturant and realised it much later only to be pleasantly surprised that one of the folks from the Okapi Resturant picked it up and kept it aside for me so it’s also safest & secure hotel in Kinshsha . Many of the frontline staff speak very good English making it easy for visitors to engage. Overall the best choice for business travellers in Kinshsha ! More power to you guys !! 💕💕

After 40 years travelling around the world this was war for sure the worst experience I had. We stayed there for business, there were three of us. That's a very bad deal. The location is dark and dangerous, the rooms are old and dirty. The air conditioner didn't work fine and there were several cockroaches in the room. We stayed 5 nights and none of them they cleaned the room. To have extra tissues or a clean towels you should ask at the reception and bring yourself to the room. The gym is full of dusty and very poorly equipped. The swimming pool was disgustingly dirty. The breakfast is basic but be prepared to have your meal with many flies. Finally, one staff member told me he has been working there for three years without any weekly or annual vacations. This kind of management might explain why the staff in a whole seems so tired.