美國德克薩斯州的2 星級飯店

HOTEL STAFF were very excellent and courteous. Always helped with any problem encountered. Management and ownership were very professional and acted like they cared about your stay. Concerning the hotel accommodations and Staff interaction I would rate this hotel an EXCELLENT. However, my reason for selecting a 3//5 rating is THE FAULT OF WINDHAM HOTEL CORPERATE for the low score. I would rate them a 1/5. Here's why: 1. They don't seem to care about any customer that books through a non Windham agency. No rewards given at all. (We did stay in their facility didn't we???? Only if booked though them will you get any ”points”. At least give ”some points or rewards”. 2. Their policy on no accepting a virtual card for payment per their ”Out of Country Reservation System” (Real AMERICAN Supporting Corporation, HA!). Most people use virtual cards for safety and security. 3. The facility does not have a ”NO BACKING IN” Policy for parking. That leaves them liable if some one succumbs to Exhaust fumes from vehicles that are parked in backwards with the tail pipe very close proximity of the A/C unites in each room. We were in our room for over 2 hours to take a nap, and when we got ready to leave we had extreme headaches and felt very light headed and woozy. We realized that a vehicle had been backed into the space in front of our room while the engine ran the whole time we were in the room sleeping. The A/C had ****** in exhaust the whole time we had napped. VERY DANGEROUS. When advised the owner HE immediately told us that he would initiate a strict policy against backed in Parking. In talking with some of the staff during the more than sufficient breakfast of scrambled eggs, biscuits and gravy, huge waffles, and very delicious breakfast sausage, along with what is often standard for Economy Lodging of other companies of cold breakfast cereal and toast, rolls and perhaps some fruit and yogurt. Nothing too fancy but just what a traveler wants to start the day. Several indicated after we thanked them for the great breakfast that WYNDHAM was indicating that ”breakfast was being phased OUT???? !!!!!. That is probably the one thing that is a determiner of whether to stay or not. NO Breakfast!! NO STAY! I realize that it is probable to say that most of the WYNDHAM Hierarchy has NOT ever stayed overnight in the Days Inn Facilities across the country. I'm sure they stay in the HIGH CLASS hotels instead who have excellent breakfasts usually. Eliminate a good breakfast and eliminate a great many of your patrons. You will for sure get a big -1 rating for that. 4. There is NO place to hang your clothes while staying there overnight or for an extended few days. One likes to be able to hang up the clothes and relax instead of living out of the suitcase. No closet in the room. Only a colored board on the wall with two extremely large L shaped hooks that will not let a shirt even be hung without falling down. Hangers if you have them will not fit on them either. When asked about why the staff personnel simply stated that WYNDHAM removed the closets and replaced them with the ”two useless deformed hooks” (that's last part is my rendition” not what they really said.) When asked why, they said they have no answer simply lots of complaints about it. MY PLEA is: ”WAKE UP WYNDHAM” and stop being like so many corporations are who seem to only care about the ”ALMIGHTY DOLLAR” instead of being there to REALLY serve the public who may not be so wealthy and for whom the ”Economy Hotels” were made for. They still need to be comfortable and usable. l

Man faqat driveom baruyash otziv memonam 春木書 梅庫南抱怨 納卡達斯

Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar. I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight! Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine. I hope this was worth the read, if indeed you got this far! Cheers!🥂

Much better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!

設施比較舊，不過態度很ok。早餐選擇不多。

Hotel is goed, met (~150) grote kamers, zelfs met keuken, koelkast en kooktoestel..echter geen bestek en potten en pannen gezien. Verkijk u niet op het ontbijt, want dat is staand bij de receptie een bakje koffie met een koekje... Airportshuttle 24/7 is er wel, maar gecombineerd met 10 andere hotels in North. Een half uur of meer wachten is niks als het wat tegenzit ..bel sowieso even het hotel dat u staat te wachten. Is de rondrit langs alle vleugels klaar dan is het ongeveer nog 20 minuten naar het hotel. Voor mij persoonlijk duurde.het van de koffer van de band tot het hotel ongeveer 1.5 uur....dat is veel te lang, vooral rond middernacht. Hyatt, Marriot etc waren ondertussen al minstens 5x langs geweest.

我最近入住了奧斯汀機場溫德姆麥克羅特客棧&套房飯店，我對這次體驗感到非常滿意！從我到達的那一刻起，我就受到了熱情的微笑和友好的服務的歡迎。辦理入住手續的過程快速又輕鬆，讓我立即開始放鬆。 我的房間乾淨、舒適，設計周到，配備了我舒適住宿所需的一切。床非常舒適，可以讓您在漫長的一天旅行後得到完美的休息。房間內配備了現代化的設施，包括大螢幕平面電視和高速 Wi-Fi，讓我的住宿體驗更加愉快。 我訪問的亮點之一是每天早上提供的免費早餐。選擇令人印象深刻，有多種選擇可以滿足各種口味。無論我想吃新鮮水果和優格等清淡食物，還是華夫餅和雞蛋等更豐盛的食物，總有一些美味的東西可以讓我開始新的一天。 飯店的位置非常適合我的需求，距離奧斯汀-博格斯多姆國際機場僅幾分鐘路程。免費接駁車服務非常方便，讓我輕鬆往返機場。儘管靠近機場，飯店卻安靜祥和，確保您享受寧靜的住宿體驗。 飯店的設施，包括維護良好的健身中心和迷人的室外游泳池，增添了整體體驗。忙碌一天後能有這些選擇放鬆身心真是太好了。 總的來說，我在奧斯汀機場溫德姆麥克羅特客棧&套房飯店的住宿體驗非常棒。乾淨、舒適的住宿環境、友善的工作人員和便利的地理位置使其成為我旅行的理想選擇。我強烈推薦這家酒店給任何在奧斯汀尋找好住處的人，我期待下次再來！

Great service, very clean, and very professional. Front desk associate was very friendly, professional, and understanding. We will stay here again and look forward to it.

酒店在ADDISON，隔壁有個區域步行30米有好多家餐館，日料，中國菜，泰國菜等，吃飯非常方便。距離WALMART，TARGET超市開車10幾分鐘。去機場30分鐘開車。酒店設施一般，房間進去有股霉味，衛生間看見蟑螂一隻。停車方便，免費。早餐很簡陋，每天一樣。上幾張大堂和早餐區照片，房間忘記拍照了。

我們的經驗是堅實的。這是我的利弊 優點:價格公平。房間,大部分,乾淨和維護。房間寬敞。空調的位置很好,不像其他地方那樣直吹。房間沒有氣味。淋浴和洗手池水壓都很好。服務很紮實,我們遇到的女士熱情,她直奔重點。房間配備微波爐和冰箱,方便。牀很寬敞,牀墊是支撐的。 缺點。房間的地毯以及浴室的瓷磚有點粘。不確定這是由於高溼氣還是沒有打掃好。有些人可能會覺得很討厭。健身房只有一台電纜機,這很好,但更多的設備會更好。他們廣告說他們有很棒的早餐,但這不是什麼瘋狂的事情。只是一些雞蛋,華夫餅,你必須自己做,還有一些咖啡。總體品種不多。這是挑剔的,但傢俱有點舊,可以使用一些拋光/保養。對我來說最大的缺點是位置,它位於正面道路旁邊,理論上是好的,但在高峯期,道路完全擠滿了汽車。特別是在撰寫本文時,因爲附近有很多建築,所以開車進出住所可能是危險和煩人的。 總體來說:這個地方非常適合在短途旅行中住兩晚,但我不會建議長期住在這裏。它安全,大部分是你需要的一切。