The room was really clean and extremely comfortable, and definitely helped given that we had a long layover.
However, the service is really bad. We had to wait in a queue for about an hour just to get to the reception desk. Apparently it’s always like that so I don’t really understand the value of making reservations ahead of time. They definitely are understaffed. If they can’t hire anyone else then the least they could do is issue out tickets and have enough seating to accommodate guests so that people aren’t frustrated.
Amenities are decent but there’s no dental kit or even a bin in the bathroom.
Emaar Andalusia Hotel in Makkah酒店位於Umrah的便利位置,距離Masjidil Haram聖地約800米。週邊充滿活力,擁有衆多商店、食品店和禮品店,滿足遊客的各種需求。齋月期間,酒店的道路通行限制在祈禱前後一小時。酒店本身維護良好,表現出清潔,工作人員非常友好和樂於助人。