Difficult for me to check in on line but ok did get help
Didn’t have food only stayed 1 night but there were facilities there kitchen area
Shared toilet shower
Hand basin in room
Hire towels
Sofa bed uncomfortable ok for I night
訪訪客用戶Check in was easy and quick with a friendly receptionist. They let us check in slightly earlier which was great. The room is basic, but is pretty much what I expected. One of the sheets had a large brown stain on, the cleaner was in the hallway so we asked her to change it and she did straight away which was good. We asked at reception later on that day (different receptionist) for another pillow as the one they supplied was super thin and was just told NO! Super rude! Was a 'little bit' far from the main square, however with Bolt being Really really cheap, just £2.50 to get into the main square we didnt mind at all. We were there 3 nights and the room wasn't cleaned or towels changed within that time. Breakfast was a sandwich from a local Deli, a biscuit, a yoghurt pot and an apple with a bottle of water, which you collected from reception. There was a kitchen at the end of the corridor where you could make tea and coffee, which they supplied free of charge. Over all definitely worth the money, would have liked an extra pillow, and perhaps one change of towel would have been nice.
WWilson MC Lim🌟 Great Support from Trip.com!
We faced an unexpected issue during our trip, but thankfully, Trip.com stepped in to resolve it quickly and professionally. 💪
The hotel didn’t deliver what was promised, and it caused some inconvenience at first. 😔 However, the customer service team at Trip.com was incredibly responsive, understanding, and efficient in finding a solution. They handled everything and ensured our trip wasn’t ruined. 🙌
Their support turned a frustrating situation into a positive experience. 💯 I’ll definitely book through Trip.com again, knowing they truly care about their