訪訪客用戶Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
RRob van EerdGeboekt als overnachtingshotel. Daarvoor was het prima.
Het zit wel in een uithoek / op een industrieterrein maar wel rustig en dicht aan de snelweg.
Als het goed is, is het adres inmiddels aangepast want dat klopte niet.
Wel iets om rekening mee te houden: op zondag (en maandag) is er in de buurt nauwelijks iets open om ‘s avonds te eten.
Het ontbijt in het hotel is prima!
訪訪客用戶A good budget hotel for a night on our way back home. Reims is a must to visit for sure!
The room was small and it would be hard to use it for more than 2 people.
However the location is great and easy to reach from the motorway. And next to the ibis hotel there is Mercury hotel where we went for dinner And it was superbly delicious;))))