美國賓夕法尼亞州的3 星級飯店

I wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told. He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on. When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night, They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved. Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep. The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect. what happens if I only want to stay here for five more days? Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other

酒店位置不錯，周圍有很多餐廳還有一個沃爾瑪。可以免費停車。 房間還行，沒有電水壺和拖鞋。不過設施比較陳舊，應該是一家老酒店了。 整體感覺還好

酒店很不錯,房間有家的感覺。我不喜歡它沒有告訴我房間是否有淋浴或浴缸,即使把孩子年齡提高了。這有點令人沮喪,因爲洗澡很難洗3歲。我的房間是禁菸的,但房間聞起來像舊煙味,所以我打掃得很好,以聞出那股味道,一點也不差。夜班的工作人員我有一些問題。我不認爲她可能是卑鄙或卑鄙的人,但她絕對不是人民的人。她的態度非常粗魯,乾燥和切斷。當她問她什麼時,她讓我們覺得我們惹惱了她,她對我們放在我們的房間撒謊。她試圖說房間只說淋浴,但無法提供它說的地方,因爲它說或浴缸,我知道當你到達辦理入住時,他們會給你一個根據你的預訂提供的房間。我沒有選擇要求或確保浴缸在房間裏。她確實接了我們,把她和我們的互動視爲粗魯,並試圖使它變得更好。她沒有微笑,看着她說我不想在這裏或處理這件事。我不喜歡這個描述與這個位置的很多東西不匹配,如果我知道除了籃球和微型高爾夫之外,他們沒有孩子的活動,可能不會在這裏預訂。我喜歡它旁邊的許多購物商店和餐館,步行距離。我只是建議你要麼聯繫酒店,要麼你預訂某些細節,因爲這發生了兩次,根據孩子年齡,選擇一個可用的房間可以給任何一個。

我們住的時間越長,積分就越少,入住的時候,乍一看一切都是5星。 WiFi和位置對我來說絕對是10/10。 我的第一個問題是冰箱不工作,我把溫度降低到最低的設置,但沒有改變,我通知前台,他們說他們會在一小時內派人檢查,那個人從來沒有出現過我不當然,當我們外出時,他們是否來了,但當我們回來時,冰箱仍然很暖和。這個問題直到我們退房的那天從未解決過。非常令人失望,因爲我有嬰兒食品需要冷藏。 臥室的百葉窗根本不擋住任何光線,我們的房間對面是一個停車場,整個晚上的燈光都很明亮,很難入睡,我希望物業能有更好的窗簾或百葉窗。 其次,我不確定我是否錯過了他們不提供家政服務的地方,至少有一個洗衣機和烘乾機,所以我只是自己洗毛巾。我們住了6晚,從來沒有人來刷新房間,甚至增加了更多的衛生紙或垃圾袋。 地板明顯髒兮兮的,像幾個月沒有吸塵一樣。 9樓公共區域太髒了,廁所太髒了,有臭味,沙發太髒了,我甚至不能坐在上面。 中央冷卻/加熱系統不時發出奇怪的長噪音,它不斷喚醒我的孩子。我可以找到任何方法關閉它,這非常令人沮喪。

最近在Nittany Lion Inn住了4晚5天,關於我們的經歷,我不能說足夠的美妙的事情。房間很棒乾淨,寬敞,非常舒適。走廊絕對令人驚歎,內襯書櫃和舒適的座位區,周圍都是迷人的歷史,真正使酒店感到特別和獨特。 Triplets的mocktails很好吃,咖啡館的咖啡也一樣令人印象深刻 - 在我們逗留期間,這是一種享受。我們在城裏,因爲我女兒在THON跳舞,所以我們隨時來來往往。在感覺如此安全、熱情和方便地接近我們需要的一切的地方,令人難以置信地安慰。 每一位工作人員都絕對令人難以置信。我從來沒有在沒有人爲我打開門的情況下到達或離開 - 這種細心和熱情好客的程度不會被忽視。每個人都是熱情,知識淵博,在我們整個住宿期間真誠的幫助。 我確實需要特別提到克萊爾。從我們到達的那一刻到我們離開的那天,她讓我們的住宿如此舒適。當我的航班被取消時,克萊爾超越一切,以確保我和兒子得到照顧。她幫助我們駕旅行的變化,使壓力大得多的情況更容易。她的善良和專業精神真正脫穎而出。 感謝您使本來已經有意義的旅行更加難忘。我們絕對會回來的!

有停車場，免費的停車場。位置稍微有點難找，跟着Google導航的話。房間很寬敞，整潔。距離奧萊比較近。

房間很乾淨,牀很舒服。價格點合適。

房間是很好的住宿過夜,然而,trip.com網站在設施中做了虛假的游泳池廣告,這是預訂這家酒店過夜的一個重要原因。當我們發現不僅沒有室內游泳池,而且被告知設施根本沒有游泳池,因爲截至2025年12月開放以來,我的家人在內部游泳池游泳的期望被遺忘了。2026年7月18日上午9點48分,女服務員告訴我這一點,她不在前台辦理入住櫃檯,而是在自助早餐區與另一個工人和一位客人閒聊。她對幫助我和我的擔心非常冷淡,當我在櫃檯等待了6分鐘後,我接近她,尋找誰在前台工作。我問她幾點退房,如果因爲泳池虛假廣告可以部分退款,她說要聯繫trip.com或者我訂的第三方誰不是她關心的,她也不處理第三方網站/公司將她的咖啡或茶儲存,而不是以屈尊的語氣與我進行眼神接觸。我是否會再次留在這裏,因爲前台工作人員粗魯。

Everything was great. Service was excellent. The only bad part was no microwave in the room. Will definitely stay again.

環境很好，是在高爾夫球場內，乾淨衛生