Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed:
1. Room fan regulator was not working.
2. Split ACs were not cooling (no centerlise ACs in resort).
3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this.
Such unprofessional attitude are not expected in a brand like #ITC Fortune
訪訪客The location is right on the beach and near to lots of bars and restaurants. At the moment, there is a rule in Arambol about live music stopping at 10pm so it isn't overly loud. You can hear the sea when the music is not playing. It is at the quieter end of Arambol beach (regarding sunbathing tourists) which I liked but there is still music playing. This may or may not appeal.
The room was basic, but clean when I arrived. I stayed for 6 nights, and they never came into my room. Not to clean, not to empty the bathroom bin. Not for any reason. That is fine by me as I am ok to empty my own bin, but may bother others. The linens and towels were old but clean.
Weirdly, I asked for an extra toilet roll after day 4, and I was told I was entitled to only one but that they would make an exception! The length of your stay appears to be irrelevant to the amount of provisions. They also didn't provide a top sheet. I asked for one and he seemed uncertain if I cold have one and said he would let me know later, then forgot (and apologised later). They said I had a blanket and could use that - but those are rarely cleaned so I didn't want to use it next to my skin. It was actually okay as I didn't end up needing it, but if there had been lots of mosquitoes there would have been zero barrier.
The owners were friendly and said hello whenever I passed them.
訪訪客用戶Хорошее расположение - до пляжа 5 минут неспешной прогулки, немного в стороне от дороги, соответственно тихо.
До центральной улицы Палолема 3 минуты кустами.
В номере все что надо есть. Особо хочу отметить - отличная большая кровать с замечательным матрасом.
Но самое отличительное - это владелец! Manjay - спасибо за всё! Можно обращаться по любым вопросам, всегда постарается помочь и пойти навстречу.