Mr. Shantanu at the front desk is extremely polite and professional. He greeted us warmly and made the check-in process smooth and hassle-free. His courteous nature and prompt assistance truly enhanced our stay
Shantanu from the front desk is simply outstanding. Very approachable, polite, and efficient. He made the entire check-in and check-out experience effortless. Truly sets a high standard for service.
The hotel is amazing and near to beach. I visited the hotel twice, 1st on 07th Mar and later again on 14th Mar. It was the best hotel so far i visited goa with this price range.
The room is spacious with good bedding and chairs .
The food is delicious which includes both breakfast and dinner.
The staff is friendly and helpful.
The beach is 500mts from the hotel and one of the cleanest and decent beach of goa.
Lots of nearby attractions so if u are visiting goa then you should definately consider Meraden Opus
고아주의 바스코 다 가마에 위치하고 있으며 주변에 기차역과 터미널, 상가와 식당등이 있습니다. 호텔안에는 수영장과 피트니스가 있으며 직원둘은 매우 친절합니다. 주변의 호텔중 가장 좋습니다
很好
55 則評論
8.2/10
每晚起價
AED117
查看空房情況
查看果阿的所有3 星級飯店
瀏覽果阿飯店的房客評論
查看全部
9.2/10
滿意
AAimz13I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,
訪訪客用戶Хорошее расположение - до пляжа 5 минут неспешной прогулки, немного в стороне от дороги, соответственно тихо.
До центральной улицы Палолема 3 минуты кустами.
В номере все что надо есть. Особо хочу отметить - отличная большая кровать с замечательным матрасом.
Но самое отличительное - это владелец! Manjay - спасибо за всё! Можно обращаться по любым вопросам, всегда постарается помочь и пойти навстречу.