英國威爾特郡的3 星級飯店

房間的空間在英國算是正常的，因為所有酒店的基礎房型都很小。設施齊全，優點首先是價格便宜，基礎房型含免費停車及雙早，這兩項權益在英國至少29鎊起步（萬豪停車5鎊/天），早餐的酸奶、牛角包和肥肥的培根是我摯愛，咖啡是現磨的，可以打包帶走哦（餐廳準備了一次性的紙杯+蓋子）👍位置也不錯，在高速邊上，去巴斯和布里斯託爾大概一個小時車程。缺點是房間裏沒有瓶裝水，當然這也不是什麼問題，英國的自來水是可以直接喝的。有點意外的是在攜程上IHG旗艦店訂房是沒有酒店積分和頂級房晚的，在IHG官網預訂一晚有667分+定級房晚，這點不如**上定萬豪。

I would rate this hotel as only average. There are some positives, such as, the breakfast which was very tasty and hot, the comfort of the bed, the shower was powerful and hot and the TV, which allowed me to watch programmes that I wanted. However, the negatives are not so good. These include: - 1. When I booked, I saw nothing mentioned of how the elevator did not operate from lower ground (LG) to upper ground (UG). The only means of getting to the reception, which is on the UG level is by climbing 12 steps. This was totally unacceptable as two of my party are elderly, very frail and have extreme difficulties in ascending and descending stairs. Had we have been advised prior to booking, I am certain we wouldn't have booked. 2. The gentlemen's toilet in the reception has an awful odour as you enter it. 3. On to our designated rooms. We stayed in rooms 527 & 523 (second party). With 527, the air conditioning does not operate and on entry to the room it was particularly stuffy and hot. Moreso, as a safety precaution, and because it is a high level floor, it is not possible to open the windows to allow airing of the room. This just accentuated the discomfort as the room was too warm. The toilet flush pressure was poor and flushed too short. I should leave that to ones imagination. In 523, the hairdryer does not work. 4. One annoying issue; which was not only experienced by us, but also by the patron of room 511; was after we had finished our breakfast and returned to our rooms, none of us could enter due to the key cards being disabled. This was at 1040, and we were prior advised that check out was at 1100. This was corrected by Tracey, who was apologetic and very nice to deal with (which is another positive, of course). All in all, my memory of this stay, which was only for 20 hours, will not be the best experience of a hotel stay that I've ever had, and unless they can correct the negatives very soon, I am sorry to say that I would not recommend to family or friends to stay here.

可愛的酒店,禮貌友好的工作人員,充足的停車場,在市中心的優越位置。唯一的缺點是浴室牆壁上的污漬很容易被移除,更注意細節,冷水龍頭幾乎不會放出任何水。不幸的是,當我們在那裏時,沒有任何真正的啤酒,從而阻止我們享受這個設施。

這是一家比較古老的鄉村酒店,上面的名牌寫的開業於17世紀,裏面的設施還保養的不錯。外觀比較古樸，裏面需要自己提的行李上樓梯，而且曲裏拐彎不太好走。

在Swindon 市中心的新酒店，非常方便，在對面已經有酒吧，小鎮的大街上有大量商場，酒店乾淨，接待員也很有禮貌，下次再到這小鎭也會再次選擇

總體滿意,位置優越。房間寬敞,前台接待員樂於助人,禮貌。

房間舒適乾淨。 沒有早餐,因爲沒有工作人員。管家祝福他很抱歉,但說他們人手不足,經理會一會兒。 其他客戶離開了,經過長時間的等待,我們終於設法與經理交談,經理真的不爲失去客戶而煩惱,非常令人失望的客戶服務。

Staffs are helpful. Hotel room is clean and spacious.

很不錯的酒店。這次出差陰差陽錯入住了本酒店。設施、衞生、環境、服務都非常滿意。就是國外服務員腦子真的笨。下次還會選擇該酒店入住。

我們在這家酒店的住宿讓我們感覺有點沮喪。雖然我不會說完全避免它,但我不能推薦它或看到自己返回。 房間,廣告爲有一張特大牀,令人失望的是,原來是雙人牀。儘管酒店強調綠色選擇,但到達時房間非常溫暖。我們不得不打開窗戶和門,只是爲了冷卻。這種缺乏基本舒適感似乎違背了他們的生態意識品牌的直覺。 此外,小但關鍵的設施缺席,如吹風機,一些燈不工作。沒有室內電話意味着沒有簡單的方法來要求這些丟失的物品,增加了整體不便。 早餐體驗同樣令人失望。所謂的自助餐包括少量的,儘管令人愉快,歐式早餐。然而,在抵達時立即被問及是否願意爲熟食早餐額外支付10英鎊,使設置感到誤導。在14.50,僅歐陸式早餐就感覺不值。  餐廳還接到了菜單修改費2.50的通知,雖然我理解上收費的原則,但這個特別的政策感覺過度和不合適。 這些問題因缺乏個人接觸而加劇,而這種接觸構成了良好的客戶服務的基礎。沒有人在結賬時或早餐時詢問我們的住宿情況,這是一個小但有影響力的姿態,可以減輕我們的一些失望。 事後看來,與收到的值相比,我感覺多付了大約20-30%,知道我現在做什麼,很可能不會選擇這家酒店入住。