英國西米德蘭茲郡的3 星級飯店

酒店房間裏的隔音 不太好 因為會聽到外面汽車聲音和 凌晨兩點至五點，聽到鳥兒唱歌的聲音 因為這間酒店最高的樓層是七樓 我住在五樓比較好， 因為服務員第一次編排房間比我時， 7樓711房号，還要是最尾的房間 當你進入七樓711房， 你會看見好污糟，有大量吸煙的味道 當時我沒有影相，立即去反映， 我已經購買酒店時， 在備註註明：不要角落的房間， 我是四點鐘來check in 為什麼要比一間尾房我， 當向職員投訴的 職員立即更換了五樓近樓梯位置， 就是以下的照片裏的五樓房間 比較乾淨，沒有煙味的，我覺得合適， 酒店的早餐，非常豐富， 我訂購時，酒店送了兩個免費早餐給我

不幸的是，這家酒店除了位置好之外，一無是處。 我到達的時候，排隊的人很多，這在當時來說很奇怪——當時是晚上8點半左右。電梯裡很暗，讓人感到壓抑，房間裡更是令人沮喪。 房間裡瀰漫著一股像嘔吐物一樣難聞的氣味。地板看起來很髒。浴室的地板也是一樣，角落也很髒。待在房間裡，我覺得很不乾淨。 電視很好，因為它是智慧電視，所以我想看什麼就看什麼。 牆壁薄得像紙一樣，我聽到任何聲音，以及牆上插座裡插電的聲音。門砰的一聲關上，整晚都很煩人。 牆紙很舊，上面覆蓋著一層層油漆。 沒有空調，我進去的時候暖氣還開著。 床是我睡過的最糟糕的床。彈簧整晚都在戳我，我幾乎沒睡。 也沒有吹風機，所以我沒用到淋浴。 如果你預算非常緊張，你可以住在這裡，但我相信你能找到比這裡更便宜的愛彼迎。

第一次住B&B感受很好，火車站近市中心也近，周邊環境很方便.特別是離Moor station 也便捷，去莎翁故居在此坐火車，別走錯嘍.大型商場設計感很棒！ 如果還需要了解更多伯明瀚，移步查看👀

My stay at the Holiday Inn Express Birmingham – Snow Hill was absolutely fantastic! From start to finish, everything about the experience exceeded my expectations. The staff were simply amazing — friendly, attentive, and genuinely eager to make sure every guest felt comfortable and well looked after. Check-in was quick and effortless, and I was greeted with a warm smile that immediately set the tone for a great stay. The room was spotless, modern, and beautifully maintained. The bed was incredibly comfortable with fresh, crisp linens that made for an excellent night’s sleep. The layout was thoughtful, with everything I needed right at hand — from charging points to great lighting and a well-designed workspace. The bathroom was immaculate and felt almost brand new, with a powerful shower and high-quality toiletries provided. One of the best things about this hotel is its location. It’s perfectly situated within easy walking distance of Snow Hill Station and the city centre, which made exploring Birmingham so convenient. Despite being in such a central spot, the hotel was peaceful and quiet, so I was able to completely relax after a busy day. The overall atmosphere of the hotel is welcoming and professional. The communal areas are bright, clean, and inviting — you can tell the staff take real pride in keeping everything to a high standard. Every interaction I had, from reception to housekeeping, was genuinely pleasant and left me impressed by how well the team works together to deliver a top-notch guest experience. Although I didn’t have breakfast during my stay, the dining area looked lovely and well organized, with plenty of seating and a calm, friendly vibe. I could easily see why so many guests enjoy it. In every way, the Holiday Inn Express Birmingham – Snow Hill went above and beyond. The combination of excellent service, spotless rooms, and unbeatable location make it one of the best value stays in Birmingham. I left feeling refreshed, appreciated, and already looking forward to coming back. Highly, highly recommended! 🌟🌟🌟🌟🌟

房間不錯，但剛進去的時候有點味道。房間裡應有盡有。電視可以看Netflix和YouTube，這點很貼心。床也很舒服。

5星級。非常乾淨的房間,出色的員工和無與倫比的位置。你需要的一切都在步行距離之內,周圍的商店和設施使它成爲完美的地點。友好的人遍佈,完全優秀的住宿。強烈推薦。

The room is not big but just enough for a couple. If the amenities are a bit more to provide would be much better, such as a small fridge.

毗鄰火車站伯明翰新大街，旁邊就是Chinatown, 美食很多， 重要的是房間有空調，剛好遇到歐洲高温期，早餐也非常nice，但英國早餐就是比較單調

Location is perfect. It is in the city center. Next door is Grand Central shopping mall and Bullring. And the New Street Train station is below Bullring. Chinatown is only 10 mins walk away. We have booked a 2 single-bed room and the beds are very narrow and soft mattresses. However the room is clean. You are required to inform the reception to have the room clean up which is a bit strange. And the reception doesn't usually have someone attend. You will need to ring the service bell in order to have someone to help. The key cards sometimes is a problem. The reception could only issue one key card when we checked in. And we only be able to issue the 2nd card the next day. I think it might be the problem with the system.

總共訂了五天還是六天？不知道為什麼我明明在門口掛了不要打擾的牌子，前兩天還是會有客服來整理房間，但後面就沒有了，可能是不同的客房工作人員吧。退房時間有點太早了，提前一天和前台溝通，前台説不能提前説，要退房當天早上八點來問，退房當早上又跟前台溝通了一下，問能不能免費延時兩個小時被拒絕了，説需要加錢，想了想還是省省吧，退完房在大廳坐了倆小時。別的沒啥好拍的，就是普通連鎖酒店的樣子。高層視野還不錯，旁邊好像還是x的分公司所在？