The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
在預訂本書之前,很多評論都說過時了。我抵達時有些緊張,但我感到非常驚喜。工作人員很可愛,很可愛,而且船運轉良好。如果有什麼過時的地方增加了這個地方的可愛特徵,我認為這是一種獎勵。物超所值。我肯定會通過Travelodge或PremierInn預訂的,尤其是考慮到Harrowgate Hill Hotel的服務質量和工作人員的細心。
30 則評論
7.0/10
每晚起價
€55
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8.4/10
很好
訪訪客用戶A birthday treat, staff were very friendly and knowledgeable, had a tour, dungeon, food, gardens all excellent. Looking forward to returning.
Ccynthia goThe room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
訪訪客用戶Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
訪訪客Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!
訪訪客用戶Overall experience is good. It located in a very peaceful area and the room cleanliness is good. It is walkable to Durham international school if you have kids studying there
訪訪客This was a lovely bed and breakfast above the pub in a nice area of the town. Continental breakfast. My suite was spacious, well cared for and tastefully decorated. It was really nice and I would stay again. Beyond breakfast there is no food on site but there are shops (including Coop) a short walk away and a very good food pub restaurant a short walk in the other direction.
訪訪客用戶Room clean and comfortable. Staff very helpful. Food was excellent
We had an evening meal which was lovely and breakfast the next morning was excellent. Plenty of choice and cooked and presented perfectly. Will definitely book and stay again when visiting family. 10/10