在美國新墨西哥州，設有SPA的飯店

A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential. I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life. I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next. I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question. This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.

This quality Inn and suites was by far the nicest two star hotel I have ever stayed in! Everything worked… The staff is amazing… I loved it here and will stay here every time I come to Albuquerque!

Our stay at the Econo Lodge in Socorro, New Mexico so far exceeded our expectations that I was compelled to share our experience with others. Located on the main *****, and across the street from a Walmart, it is a slightly rundown area. But the motel is taken care of like it's situated in an oasis. The room offers just what is needed for a restful stay. The bed feels newish and is extremely comfortable. The air-conditioning is user-controlled, so the temperature was cool for us after a long day of driving in high-90s weather. There is a desk to work or write on; a refrigerator and freezer, which we used to store dinner leftovers; a microwave; and a single coffee maker with regular and decaffeinated coffee pods, same for tea, and even hot chocolate. The room has a table and chairs is comfortable to play games, eat dinner, or share a morning coffee for two. The room is extremely clean. And the stay was extremely quiet. The latter two points amazed us, because the price point of the hotel is very economical, and as soon as you open the front door, you hear noise from the main *****, businesses on all sides, and residents talking loudly. It's a well-made hotel, but it is a little older. So, for example, I was challenged in taking a bath since the plug no longer stays shut. The WiFi buffers from time-to-time, when using your computer. And the television (DirectTV) didn't work - it was offline when we turned it on right before bed. The front desk agent was happy to send someone to the room to reset it. It was our decision to forgo it, because we were having a lovely quiet evening and didn't really need to watch TV. If we'd arrived a little early (and next time we stay here) we'll walk to the courtyard and sit on one of the beautifully appointed wrought iron patio loveseats, around a fountain and flowers, and enjoy some reading time. And don't miss the complimentary breakfast. The attendant who has a lovely, welcoming personality makes you eggs, bacon, sausage; there's individual bread wrapped in plastic wrap (so, like the cleanliness of the room, it is made to ensure your safety). There is granola and two other healthy cereal options, waffles, bagels and cream cheese, hard-boiled eggs, fresh coffee with liquid creamers, etc. It's tasty, convenient, and satisfying, and is included in the low price of the room. We can't recommend a motel more. We've stayed in so many, some as costly as $300 a night, and not had a better overall experience.

Overall very good, but we could've used some more towels, the desk chair was very uncomfortable, not much space for suitcases. Decor was great however, all the support for unique art is greatly appreciated and the staff was great.

我們在El Monte Sagrado酒店度過了美好的時光。我們錯誤地預訂了無障礙客房,想要我們房間裏的浴缸。前台的艾米非常樂於助人,把我們換到另一個房間,給我們帶來了新的鑰匙,並護送我們到一個有美妙浴缸的房間。我們蜜月的最後一晚在那裏,工作人員增加了美妙的小津貼和觸摸,使我們的蜜月更加特別。當開始下雨時,代客工作人員手頭有免費的雨傘,供我們進城旅行。總之,聖格拉多聖殿是一個很棒的地方,服務很棒!

入住的時候客服最初很棒,由於我一直在越野開車,所以沒有時間檢查停車的細節。到了被告知停車被預訂了,告訴我可以停在便利店和酒店之間的小街上,那天晚上或凌晨我的車被撞了。現在工作人員在那一刻很好,讓我再多使用房間,弄清楚該做什麼,並確保警察報告很好。他們在我汽車對面的那條街上有攝像頭。這是客戶服務下降。我要求和打電話要求事件的錄像片段,我一直在被推到一邊。顯然沒有人知道我得到錄像的情況,但經理和所謂的負責視頻錄像的安全團隊。我發送了一封電子郵件,要求它,沒有收到任何東西。沒有回電有關視頻片段。這是非常不專業的,當客戶的車輛在他們的財產時被撞壞了。我本應在事件發生後至少一兩天獲得錄像,但整整一個星期都是瘋狂的,我必須等待經理週二在現場,以解決我的情況!不專業,不可接受的。

⭐⭐⭐⭐⭐ 在大峽谷度過了一個非常漫長的家庭日,我們很晚才到達酒店,完全筋疲力盡。從我們走進去的那一刻起,體驗就轉了轉,感謝驚人的工作人員。 我特別想認出莫娜,她絕對令人難以置信。她立即讓我的家人感到歡迎和照顧,儘管時間已經晚了,我們從那天起顯然已經筋疲力盡了。莫娜是善良的,耐心的,真誠的幫助,確保我們擁有我們需要的一切,以快速和舒適地解決。 酒店本身很乾淨,舒適,正是我們在如此漫長的一天旅行和探索之後所需要的。但真正脫穎而出的是Mona的服務水平。像她這樣的人有很大的不同,這也是我們絕對會再次留在這裏的原因。 再次感謝你,莫娜,照顧我的家人這麼好,在這麼漫長的一天之後,這意味着很多!

贊成: 早餐不錯,食物豐富 -免費瓶裝水,主要加!!! - 下午的餅乾 -可以借免費雪用於白沙國家公園,主要加!!! 位置優越!!! -鴿子洗髮水,護髮素,洗液和肥皂 反對意見: -早餐時咖啡機壞了。謝天謝地能夠在房間裏煮咖啡 -超級吵。人們午夜後起牀,凌晨530左右醒來超級早。有一個靠近電梯的房間,所以無法整晚睡覺,所有的步行交通 -室內游泳池看起來不乾淨,是黃色/綠色的

Sandia is a beautiful hotel, and the staff was very friendly and helpful. Thanks to Trip.com for providing such a great rate for my husband and I to be able to stay at this hotel for the first time. The whole experience there was wonderful!