在土耳其伊斯坦布爾省，設有SPA的飯店

非常滿意，酒店還送了一杯酒，酒店可以看對面最美清真寺，完美的旅行！服務人員態度也很好，真得非常推薦，差點退掉其他地方的酒店再住這裏，真得特別好的地方。但如果有行李，可能有上坡路有點點難，但酒店裝修服務衞生我都很滿意，性價比很高！

飯店員工友善熱情。房間還可以，雖然有點小，但很安靜。飯店位置對我們來說有點不太方便。因為我們帶著一歲的寶寶，而且我媽媽膝蓋不好，每天從飯店走到舊城區的主要景點真的非常吃力。而且不知怎麼的，連計程車都打不到飯店，說是有些路段封閉了。我可憐的媽媽只能走很遠的路才能回到旅館。我們一家人原本以為住在舊城區​​會比較方便，去各個景點也比較方便，但說實話，這並不是個好決定。那區域的飯店價格非常貴，而且性價比不高。真是讓人又愛又恨。不過，如果你沒有小孩或老人，那這裡可能很適合你。從酒店頂樓可以欣賞到美麗的景色。早餐也很不錯。

整體來說真的很舒服的住。我們去到幾小點兒都很滿意。WLAN沒有運行,一天我們沒有新手套,但不然一切都很棒。早餐很不錯。游泳池和沙也包括了。游泳池需要爲100里拉的,不然一切都是太棒了!

設施：插座很多，能滿足兩個手機，兩個充電寶和一個pad的充電。有免費水飲用，mini bar需要收費 衞生：不錯，非常乾淨。房間不算大但整潔。 服務：manager很熱情，介紹了酒店的各項服務和離景點的距離，還送了兩杯welcome drink，土耳其紅茶不錯👍。服務人員也很熱心，很棒。 環境：位於老城區，在前後的兩個街上都有門（後門需要刷房卡進）；附近有很多早餐店，離考古博物館、聖索菲亞大教堂、藍色清真寺、大巴扎、新清真寺等都很近，步行十分鐘左右就OK；旁邊就是地鐵站，去SAW Airport 很方便。

推薦大家都住老歐洲區這邊，這家酒店離聖索菲亞大教堂、藍色清真寺、地下水宮、託普卡帕宮都可以步行到達，酒店大廳超級漂亮，上了電梯有一種自己在演碟中諜的感覺，前台服務也很到位，門口會幫忙拿行李，出入酒店都會問候，房間設施也符合預期

客房一如既往很舒服，衞浴系統很贊。酒店風景也很美，尤其在早餐廳，最裡麪的那個角落，能看到海峽，真是賞心悦目的早飯時光。如果非要説缺點，那就是進入伊斯坦堡的裏思卡爾頓酒店居然要嚴格的安檢，人和包都要安檢的那種，這個讓我大吃一驚！！後來才知道，原來很多外交官住這裏……所以……你懂的。酒店送的各種巧克力，見圖。洗護用品帶走每瓶45歐，在酒店內隨便用。走廊裏有很多伊斯坦堡的舊地圖，孩子自己對着研究了好久，很有興趣。

The staff was incredibly nice and even allowed us to check in early. The hotel features a beautiful pool with excellent service, and convenient street parking is available right in front of the property. They even offered us a complimentary breakfast! As a small suggestion for improvement, adding croissants and chocolate bread (pain au chocolat) to the breakfast selection would make it absolutely perfect. Highly recommended!

對面的夜店，太吵了，音樂聲至少三點結束 其他都還好 房間很大，設施齊全

房間裡大部分插座都壞了。洗滌劑分配器（每個場合只有一個）也幾乎不好用。 有些燈具也壞了。其他一切都還好。

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.