Toilet bowl had mosquitoes. Bed was not properly made .
Room cards were deactivated when we returned from our shopping n we had to go all the way down to get it fixed. When asked why this happened , they said we were out for too long n too far from hotel. . Supposed to b a luxury business hotel but there were kids running ***** the corridor past midnight.
Food at the Chill restaurant was good. We had mutton biryani there.
Expected more from a 5 star hotel.
The front office team provided with excellent room with view of lake, team welcome was amaxing.
The housekeeping team was helpful in attending to any needs and so was IRD team.
Rooms have been renovated it seems as co pared to previous stay, overall very good stay
Excellent hotel to stay nice comfortable room, friendly staff and roof top bar is amazing. Good Swimming Pool and gym. Breakfast spread is great. Thank you and will stay again.
This hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the manager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.
Gym was tucked away to the back so there was privacy and the treadmills faced the pool. Nice atmosphere. Room was a tad musky but staff have been extremely attentive and caring. Breakfast spread was goos
This hotel is perfectly located if you want to overstay at the airport to catch an early flight the next day. However, you have to shortly go out of the airport and then come back at the hotel entrance where you have to pass an annoying luggage security check. The room was clean and very modern since the hotel is relatively new. A few months ago, they were serving a breakfast buffet but now it is a ”a la carte” menu which takes very long to be served, eg. about 30 minutes; important to know if you are in hurry to catch a flight.