Incredible place like all India. The service is excellent. Our room is absolutely new. The food is amazing. The staff is very, very kindly. We will come back immediately.
The service at Taj Tirupati was exceptional. This is the second time I am staying here. There was absolutely no issue that was not addressed timely and with satisfactory results, especially upgrading me to a higher category and addressing my needs. The quality of the service and overall positive attitude towards my stay satisfies me to come back and stay at Taj Tirupati whenever I am in Tirupati.
I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high.”
It was a Happy Stay.
訪訪客用戶FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
訪訪客用戶The service at Taj Tirupati was exceptional. This is the second time I am staying here. There was absolutely no issue that was not addressed timely and with satisfactory results, especially upgrading me to a higher category and addressing my needs. The quality of the service and overall positive attitude towards my stay satisfies me to come back and stay at Taj Tirupati whenever I am in Tirupati.
I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high.”
It was a Happy Stay.