發布於 2024 年 9 月 12 日
John Kemp-Gee
I was somewhat taken aback by your email. I will address your points below.
1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is
In living room and has a direct sea view, no wall view.
- This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves.
2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception.
- There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night.
3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass.
As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
- it was explained after check out. I advise you inform guests prior to check in.
4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
Our receptionist offered you ear plugs which you refused and you decided to check out on this evening.
- I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website.
5. Our receptionist offered you twice assistance with the luggage wich you refused as well.
- I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance.
I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering.
Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.
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每晚起價:USD255
發布於 2025 年 5 月 11 日
訪客用戶
Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early.
The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great.
The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going.
The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace.
Would absolutely stay here again for a chilled and relaxing holiday.
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每晚起價:USD216
發布於 2025 年 5 月 15 日
cheung chit
非凡的住宿
酒店設施一流 比不少五星級酒店還要好
早餐是我從未試過那麼好的
可以望着太陽吃早餐 所有服務員都十分熱情
前台服務極好 願意跟不少顧客溝通
步行五分鐘內就可以到海灘 舊城
無與倫比
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每晚起價:USD478
發布於 2025 年 6 月 1 日|標準雙人或雙床房
訪客用戶
因為飯店位置對我們一行人來說非常理想,所以我續住了兩晚。公共區域和房間都很寬敞。
但是我們被安排在電梯旁邊,房間和隔壁房間之間還有一扇門。因此,最後一晚隔壁房間的噪音非常大,令人難以忍受!
另外,這家飯店的早餐對這個檔次的飯店來說有點令人失望。我們在斯普利特之行初期住過一家規模較小的四星級飯店,那裡的早餐要好得多,卡布奇諾咖啡也更好喝。
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每晚起價:USD248
發布於 2025 年 8 月 18 日
Zambrano
Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.
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每晚起價:USD261
發布於 2025 年 4 月 16 日|標準特大床房帶海景
aber1
飯店是克羅埃西亞最高樓
建築很新而且是萬豪旗下飯店
飯店都是高樓層 景色超級漂亮
我們很幸運入住次高的27樓
最喜歡飯店的spa跟游泳池空間
健身房也有風景 運動起來很放鬆
早餐中規中矩
離老城不遠 公車方便 計程車約5歐也不算貴
很推薦
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每晚起價:USD234
發布於 2024 年 7 月 1 日
Luffy-Dong
最後一晚訂的沒有包晚餐。補充一點訊息吧,希望對大家有幫忙。split這邊整個海岸線很長,從北到南從石頭灘到沙灘,這點和歐洲其它海岸線差不多。基本上是本地或者附近的家庭來度假,夏天的時候,公共海灘週末的白天人山人海,不過就6月中到9月中,這3個月的旺季。酒店rooftop很不錯,從菜品到服務都可以給五星。而且價格也還好,人均50歐可以吃的還可以了。沿着海灘有一條小路是貫通整個灣的,有小火車運營到很晚,不過我們沒有坐,所以不清楚是不是招收上車還是有指定站點。總結就是一個適合家庭日常度假的地方,亞洲臉幾乎看不到(也可能是我們這個時間亞洲遊客還沒來)。PS.停車不便宜,酒店收室內15歐,室外8歐一天,我們自己停過一個4歐一小時的室外公共停車場。
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每晚起價:USD311
發布於 2025 年 8 月 10 日
khurram
位於的酒店距離老城區步行20分鐘,靠近餐廳,超市,巴士站,就在小丑商場旁邊。房間很大。酒店有室內游泳池,桑拿房和蒸汽房,免費。工作人員非常樂於助人,特別是晚班的紳士非常樂於助人。通常停車是付費的,但他沒有向我們收取停車費。我們唯一簽發的是AC。他們修復後,它沒有正常工作,很好。我也覺得房間地毯需要換。自助早餐蠻好的,有各種選擇。
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每晚起價:USD220
發布於 2024 年 8 月 28 日
D. Cooper
在 Briig 飯店住得很愉快。地理位置優越,毗鄰當地海灘,步行不到 10 分鐘即可輕鬆抵達港口和城鎮。
房間非常寬敞,配有一張超級舒適的加大床,浴室配有最新的名牌盥洗用品和令人驚嘆的淋浴。
有一個雖小但功能齊全的屋頂泳池和陽光甲板以及美麗的花園,可以享用早餐和飲料。
作為一家設計酒店,如果它僅供成人入住可能會更好......但我知道這非常主觀。
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每晚起價:USD321
發布於 2025 年 7 月 25 日
Kenneth Broberg Fugl
我們在Hotel Katelet度過了愉快的時光,酒店工作人員非常友好,服務周到。我們的前台經理Hava對我們所需的一切非常有幫助。她把房間裏的東西固定下來,我們推薦這家酒店給情侶。早餐點菜很贊。只想早餐點餐時有些東西沒有點餐。而且最後一天早餐外賣只是水果,沒有飲料,法棍比點菜菜單😁
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每晚起價:USD213