在英國馬其賽特郡，設有SPA的飯店

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Good hotel if you want guaranteed peace and quiet nights stay. The price is high especially at weekends. I’m happy somewhere cheaper for one night.

在市政酒店享受了一次奢華的體驗，那裡的服務無可挑剔。儘管由於工作人員有限，大廳服務很慢，但友好的團隊和美味的早餐彌補了這一點。 飯店精心準備的生日杏仁餅讓我驚喜不已，為我的住宿增添了特別的感覺。工作人員對細節的關注和個性化的手勢進一步增強了我的體驗。 總體而言，市政酒店提供豪華的氛圍、優質的服務、友好的員工以及生日杏仁餅等令人愉悅的驚喜。這是一個讓您真正感受到作為客人受到重視和讚賞的地方。

good location, comfortable bed and got nice view cons: shower pressure, gym is too old and needs updated machines  needs hd tv in 2025 not lcd

Lovely big rooms, however can get cold due to this. However could have been a fault of our own as we didn’t alter the thermostat. Bathroom was nice but if you have the option don’t choose a bath in the room and the shower is not the best. I have stayed here previously in a shower room and they are superior. We missed out on the spa if you want to go you now have to pre book which we weren’t informed about potentially Trip.com’s fault and not the hotel.

位置優美,酒店可愛。工作人員很樂於助人,很友好。沒有什麼太麻煩了。安靜和放鬆的氛圍。溫泉很棒,治療價格合理。食物很好。會推薦,會再次入住!

spa不錯,但是牀上有臭蟲,被咬了,淋浴沒有手持選項,水壓差 我上午11點入住,很好,但當我們晚上9點回來時,我向前台提到我們需要牀分開,但這從未發生過。經理過來開始抱怨。我提醒他,我們的要求早上已經確認了,起初他有點氣質,但當我要求多加一個羽絨被時,它平靜了。