在英國馬其賽特郡，設有SPA的飯店

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Lovely big rooms, however can get cold due to this. However could have been a fault of our own as we didn’t alter the thermostat. Bathroom was nice but if you have the option don’t choose a bath in the room and the shower is not the best. I have stayed here previously in a shower room and they are superior. We missed out on the spa if you want to go you now have to pre book which we weren’t informed about potentially Trip.com’s fault and not the hotel.

光是酒吧就值得一遊，如此美麗的轉變。我們在我伴侶的生日度過了愉快的時光，他們放了一個氣球和巧克力 - 太甜蜜了！接待櫃檯的服務非常出色。我唯一想說的是，遺憾的是，如果你想參觀水療中心/泳池，你需要支付 30 英鎊，說實話，這很可愛，但不是 60 英鎊！總的來說，這是一次美妙的住宿，喜歡中午退房，這讓我們有機會在樓下享用美味的早餐。感謝您的經驗！

首先,他們把我們預訂的2個特大牀房搞砸了,所以兒子得到了升級-很好。 然後到我的房間 - 非常黑暗,所以不要在外面看到。整晚都保持清醒,大聲哼哼,和旋轉。太累了,不能回到接待處。 原來我從所有的通風井等裏面,晚上任何時候都經過的人吵鬧。 最糟糕的夜晚睡在酒店裏。 不接受606房間。

很棒的酒店，位置在利物浦港邊上，中心位置，出門就是美惠三女神，去這裏大部份景點都可以步行半小時範圍內到達。酒店設施符合歐洲五星標準，服務人員很友善，特別是門口的老爺爺，穿着笑容都很紳士。下次來利物浦還會住這家酒店！

spa不錯,但是牀上有臭蟲,被咬了,淋浴沒有手持選項,水壓差 我上午11點入住,很好,但當我們晚上9點回來時,我向前台提到我們需要牀分開,但這從未發生過。經理過來開始抱怨。我提醒他,我們的要求早上已經確認了,起初他有點氣質,但當我要求多加一個羽絨被時,它平靜了。

位置優美,酒店可愛。工作人員很樂於助人,很友好。沒有什麼太麻煩了。安靜和放鬆的氛圍。溫泉很棒,治療價格合理。食物很好。會推薦,會再次入住!