在英國多塞特，設有Spa的飯店

總的來說,一切都很棒。 我們建議改變牀墊,因爲我們和我們的朋友都有可怕的背痛,但這當然只是一種偏好,而不是每個人都像我們一樣想要硬牀墊。 除此之外,我們喜歡這家酒店的一切。 謝謝 。

不錯的酒店，但缺乏對細節的關注。 😬 早餐食物很一般，幾乎沒有新鮮水果（蘋果和熟透的香蕉），蔬菜選擇也不多，但工作人員很可愛（比接待處的人更熱情好客），廚師每天都很忙，但一直對周圍的所有客人微笑，這是開始新一天的好方式，謝謝！ :) 水療區很可愛，非常適合陰沉的日子！ :) 房間還可以，沒有窗戶可以打開，所以沒有新鮮空氣。水溫相當低，無法真正享受淋浴。

房間很乾淨，浴室很漂亮，還有免費的盥洗用品。房間的電力有問題…抵達後電視、檯燈和浴室的燈都打不開。工作人員檢查了保險絲盒，電力又恢復了。晚上使用水壺時再次斷電。夜間搬運工（幾乎不會說英語）再次打開保險絲盒並告訴我下次在水壺裡少放水！試了一下，但電力再次跳閘，所以要求換房間。他不情願地這樣做了，但給了我們一把鑰匙！ 總的來說，住得很好，但不幸的是有電。

這家古老的酒店位置極佳，靠近海灘，但是酒店無法保證任何事情。沒有預訂停車位的選項（先到先得），即使你預訂了海景房，他們也不能保證能看到良好的海景（你最終可能會來到酒店的一側，只能看到大海，但這不是你真正想要的，也不是你真正付費得到的）。當您嘗試致電飯店客戶服務台時，他們會將您轉接到主接待處，由於通話是按分鐘收費的（我們不是 80 分鐘，請承擔一些責任），因此會導致多次掉線，如果您最終接通電話，他們將無法在酒店預留停車位並引導您將車停在其他地方（您可以自己動手，無需麻煩和浪費時間）。在您辦理入住手續之前，不會準確告知您所有這些資訊（停車和房間選擇），而當您想要提前規劃住宿時，這實際上毫無意義。整體而言，員工都很友善，所以這裡不需要改進，機會在於執行程序和政策的飯店管理層。由於建築年代久遠，房間裡有很重的氣味，有一本小冊子解釋了正在進行的整修。無線網絡 - 如果您支付無線網絡費用（我記得是 7 英鎊/24 小時），您就可以每天使用無線網絡，這在當今也是一個缺點（提示：如果您想收取無線網絡費用，請將其包含在總價中，這樣人們就不會明顯挑剔，或者像一個值得尊敬的商家一樣在住宿時提供它 - 一家咖啡店每天花 3 英鎊買一杯咖啡店，但看看早餐——有全套英式早餐或麥片、燕麥和水果。露臺看起來很漂亮，維護得很好，是一個可以讓您放鬆身心、聆聽海浪聲的綠洲。露台上就有一塊更大的棋盤，這是一個不錯的佈置，增添了酒店的氛圍。感謝您的歡迎，下次期待您的改進更新。

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

不錯的安靜度假到伯恩茅斯,住在一個可愛的小水療酒店,有一個溫水游泳池,桑拿和按摩浴缸,完美的天氣享受海灘,距離酒店只有5分鐘的步行路程。早餐很可愛,歐陸式加點熱食,有非常美味的英式啤酒開始一天,非常愉快,還會再次入住

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

A very easy stay at Durley Dean, myself, my three daughters and the two dogs all shared a family room. The family room had a very comfortable double bed and a set of bunk bed.

早餐可以、入住的實際需要備註每間入住人數、有停車場、離海邊和估計景點都比較方便

斯沃尼奇大酒店地理位置很好，離伯恩茅斯20㎞，離伯恩茅斯火車站14㎞，酒店在山上，從窗口一覽無餘，非常棒。