在西班牙加那利群島，設有SPA的飯店

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

Best 4 star hotel!! Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel. The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room. We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal. The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy. It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel. If there’s anything to complain about, I would say the steam room wasn’t working during my stay!

可愛的酒店,位置很好。現代,聖誕節裝飾精美。禮貌的工作人員,早餐和晚餐的好選擇。聖誕晚餐是這個世界之外的東西(去過很多酒店,但現在聖誕節晚餐很難匹配)。不確定是否總是這樣,但我們是在假期的第一部分(43&47)中最小的,後來其他一些年輕人加入了我們。平均年齡60歲😁這家酒店不面向孩子但對我們來說很完美沒有尖叫和喊叫,我們的女孩在游泳池裏玩得很開心 她自己和表弟🤣 一開始想訂春酒店比塔科拉,但現在覺得我做了一個極好的選擇。也就是說,下次可能只是因爲Bitacora提供的全包服務而嘗試一下。這是一個不錯的安靜住宿,所以如果你期望像土耳其,游泳池周圍的eith音樂,兒童迪斯科舞廳和表演,這家酒店不適合你。我們是半食宿,4天我們在泳池酒吧吃飯,從來沒有失望。良好的食物和合理的價格。我們沒有預訂UP選項,因爲我們和孩子們在一起(這是18歲以上),但如果我從來沒有來過他們我會嘗試! 贊成: 位置很好 現代酒店 加熱游泳池(輪椅友好) 食物和服務都很好 反對意見: 房間沒有洗髮水!對我來說是第一🙈 池裏的瓷磚(摩賽克)需要更換,女兒大概從池底鋸裏填了一半承運人袋🤣 總而言之,完美的住宿,相信我,我很挑剔。這是我推薦給朋友和家人的酒店之一

房間設施超級齊全，服務一流。強烈推薦的住宿。我從未見過設施如此齊全的公寓，它擁有您所需的一切，甚至更多，讓您享受完美的住宿。我一定會回來的。非常感謝整個團隊的友善對待。

景色景色的麗酒店,我住的最美麗的四星之一,他自己值得一專門往大亞那的旅程。很乾淨,而且裝得很好(我的房間還有一間沙發美麗的,坐着的私人景觀大樓美麗)。有沙發和圖書館的沙龍,餐廳,景色大 teras和景色游泳池的園等美麗的共同空間,我這段四星級酒店裏做過最好的早餐!當地的產品,不高質量的,清晨表達的廚房,沙龍,當地的山奶,優質的糖果等,帶有帕多斯的標誌的白色。

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

✨位置雖然在特內里費南部，但南部的天氣更適合度假。相比北部，陽光更多、水温也更舒服，整體風景更加乾燥、温暖、明媚。（北部的黑沙灘和大浪看上去真的不是很敢讓人下水……） ✨酒店本身非常出片！粉色建築、熱帶花園、大西洋海景，每一個角落都很像電影畫面。 ✨酒店內部餐飲選擇很多，早餐種類也比較豐富。不出酒店待一天完全沒問題。入住時會給你一個地圖，看上去還挺大的，但是我太懶了沒有去探索。可以乘坐園內小火車或者擺渡車。 ⚠️因為酒店綠化非常豐富，室外有會咬人的小蒼蠅。蜜蜂數量也不少，明目張膽趴在你門口，巨大一衹。 ⚠️交通：如果想去特內里費北部或者中部，距離會比較遠（打車價格也很貴，去一些景點的大巴車時間也不太適合P人）。我們路上經過環山公路（必經之路❕）時遇到大霧，能見度很低，緊張到不敢睡覺…… ⚠️泳池：酒店的無邊泳池以及部分泳池區域主要提供給別墅客人使用，普通房型無法全部享受。 ⚠️服務：工作人員很友好，但僅此而已。我們退房當天上午有兩個工作人員進來打掃陽台，鳥都沒鳥我們一下。 這裏更適合想要享受酒店本身的人。如果你期待的是每天探索景點，這裏的位置可能會讓你覺得不方便；但如果想找一個逃離歐洲極端天氣的海島度假地，這家酒店真的很值得考慮🌋

我們住在GF Isabel公寓,總的來說有一個非常好的住宿。 位置很棒–步行到商店、餐館和海灘都很方便,一切都很方便。酒店有可愛的親子氛圍,還有孩子的活動和娛樂,女兒真的很享受。 晚上的節目其實真的很好–比我們預期的–好多了,晚飯後有事不用出門也不錯。 公寓本身是一個很好的尺寸和實用的家庭,雖然裝飾有點過時的地方。也就是說,一切都很乾淨,工作得很好。 工作人員在我們住宿期間都很友好和樂於助人。在我們退房後,我們意識到我們留下了一個水瓶。當我們回去問的時候,酒店的一位女士真的很善良,幫助我們找到了它,並把它歸還給我們,我們真的很感激。 總的來說,這是一個很好的家庭選擇,我們會很高興再次入住這裏。

Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.

We have wanted to stay at AxelBeach for a while. People told us it's just an expensive old hotel, but because of the name it stays busy. Well, unfortunately that is the case. The rooms look like they haven't been updated for 50 years. The TV is old and the wires behind it were frayed so badly it didn't have a signal. And the mattresses are so thin and uncomfortable I woke up yesterday with pain shooting down my lower back and legs. There's no excuse for cheap pillows and mattresses if you're going to charge this much. And we had a suite! It's like they're happy taking the *** $ but not meeting our expectations with that money. Other places to stay are much nicer. But on a positive note, the staff are absolutely incredible. They were always so friendly and helpful. I just wish that we had a better experience with the rooms.