Overall, common areas are modern and spacious. Some rooms have beautiful views over the city, botanic garden, and sea side. The hotel also offers very good facilities such as the pool, jacuzzi & gym. The breakfast is exceptional with lots of variety to pick from.
However there were quite a few disappointments: service at the bar was really bad, with staff sighting and making faces when you ask to order something, the inner spa is at additional cost and the rooms are very small which does not make it worth the price we paid.
訪訪客用戶This hotel is punching above its weight and winning. The staff are all really friendly and really take pride in making sure your stay goes well. While on holiday I had a problem with my suitcase not wanting to unlock (likely due to being thrown about in the plane). The staff helped me and found a solution to get inside by cutting the tags and smoothing them off to avoid injury. Without which I'd have had no clothes for the trip.
While in Spain we had the national power outage which was totally beyond anyone's control. The staff handled this the best they possibly could. Allowing us to gather water from the pool to aid with flushing toilets, which were affected by the power outage. Providing us with candles and matches. As well as the rooms having a torch inside. When the power came back on, they organised a get-together with complimentary drinks and nibbles to thank us for our patience. This was a lovely touch even though this wasn't the hotels fault. The room I stayed in had recently been renovated and I was so impressed by the new design and choices that had been made. The resort was kept clean all the time by the fantastic cleaning team who were always doing something. All members of staff were friendly and were on board with the hotels pledge to reduce its environmental impact. The hotel doesn't have dedicated parking but on street free parking is so easy to find between the hotel and the park that this isn't an issue. The location is minutes away from the seafront and a selection of places to get breakfast and other meals.
I've been to this hotel before, but I've seen a real improvement this year in how Sahara Sunset is being ran. I look forward to seeing how they continue to develop.
訪訪客用戶Het was netjes alleen jammer dat je om eerder in te checken 25 euro moet betalen en voor later uitchecken 15 euro per uur dat tikt aan als je een late vlucht hebt kun je beter een nacht bijboeken.