在美國紐約州，設有游泳池的飯店

酒店位置優越,靠近Main St.,薩拉託加泉,牀很舒服,房間很寬敞,早上醒來拉開窗簾看到馬在賽道練習,很不錯。

🌟🌟🌟🌟🌟 4.5/5 分 | 紐約拉瓜迪亞機場周邊首選酒店！ 對華人朋友來説，這家酒店的位置簡直是“天選之位”！門口Q90公交20分鐘直達法拉盛，吃中餐、逛超市超方便，不用特意跑曼哈頓。對面就是拉瓜迪亞機場，免費shuttle從早4點起每20分鐘一班，準時率超高，早班機黨狂喜，完全不用趕車慌慌張張。 酒店設施很穩，房間乾淨寬敞，兩張大床的房型空間很足，床品柔軟度在線，倒時差睡得超香。衞生間乾濕分離做得不錯，淋浴水壓夠，備品是Crabtree的，細節在線。大堂和走廊維護得很好，健身房器械齊全，還能看到泳池，晚上回來跑兩步超解壓。 服務也很貼心，入住還送了經典的熱曲奇餅乾，暖乎乎的超治癒。整體性價比在機場酒店裡算很頂的，不管是轉機過渡還是去法拉盛吃吃喝喝，都非常推薦！

This stay was not what I would call good... It was in fact a poor experience. By this I mean. I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins. I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready. At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”. So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah... Poor job by the room ready crew. And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help. 5 STARS for Aaliyah 1 STAR for Cleaning Crew (-0) for associate.

回到大長島還是很開心的，長島的環境舒服、宜人。酒店的環境安靜、乾淨舒適，停車也是免費的。前台服務也不錯。床有點點軟，不過美國的床也沒太硬的。室內的空調不太好調節，稍微有點冷。 缺點：洗手間的燈和抽風機連着，一開都開着，噪音很大。 我們開車，酒店入口很容易錯過，每次都開到隔壁的不知名建筑後，再繞回到酒店。

酒店大堂服務很好，住的樓層比較高，視野開闊明亮。 設施：齊全 衞生：乾淨整潔 環境：一流 服務：到位 是一次非常棒的體驗，非常值得推薦

剛開始入住感覺超預期的，跟前台小姐姐要了個高層的房間，視野很好，如果不是12點提前check in，聽她的意思，要換個瀑布側的房間也是可以的。 可能高樓層重新裝修過，床品、毛巾挺新的，但有些傢俱看着略舊。房間大的，總體OK 樓下因為是******，所以餐廳中式的、意大利式和美式的都有，離大瀑布國家公園也不遠。 但退房時的前台人員態度很差，説11點鐘退房，差1分鐘都算1天，不會好好説話！

位置優越,餐廳不錯,牀很舒服。薩拉託加泉公園內的位置非常好。酒店比較老,絕對顯示。我們訂了豪華大牀,很大,衣櫃裏散步。浴室很小,房間打掃得不太好。

青旅就在紐約中央公園旁，早上可散步至公園，看看不同天氣的公園景色；房間內真的有許多需要維修的地方，房務清潔人員每天都很努力打掃，和他們打招呼道謝都會親切回應；但有霉味的櫃子和會漏風的窗戶，還是需要管理高層人員撥出費用；更新設施，才能真正解決旅客擔心的房間問題，房間裡的暖氣若不運作，可通知ㄧ樓櫃檯，會有工作人員前往處理，感覺工作人員都盡力了，只希望未來能看到這裡獲得改善。

Visited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked. Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.

我們住了兩個晚上，沒有設定免打擾，但是房間沒有打掃。餐廳服務態度很差，可能是因為我們是中國人，我女兒英語很好，但是基本愛答不理，我訂了兩天房間，第二天到餐廳直接説我們衹有一天有早餐，到前台又去找，才可以。這也是五星級，一句話，出國住酒店受罪，攜程在國外也沒什麼優勢。