This hotel was otherwise all good except 2 issues: 1. The hot water tank is too small. When my wife took the shower after I did, the hot water run out. 2. Front desk attitude. When we complained this next morning, the response is total denial of the issue. They said it is first time someone complained on this, while immediately another customer complained the same issue. A clean hotel but with not that great services.
Great stay, perfect location , we loved it. It would be great if the breakfast buffet would change the type of food offered … only relevant for longer stays, the breakfast was ok
Very nice front man (very gentle) and clean hotel. I did not use the pool but seems like very cozy and there was people who enjoy there.
Restaurant was good and sea view. Good choice!
訪訪客用戶位置不錯。房間大小適中,但地板可以更乾淨一些。毯子很薄,即使開了暖氣,我也不得不把毯子對折才能暖和些。房間很吵,我聽到走廊、房間裡人們的談話聲,電梯附近人來人往。浴室還行,淋浴水壓不錯,但溫度調節有點難。水槽沒有熱水選項,每次需要從水槽取水時,它都會一直流,直到自動關閉,感覺很浪費。無線網路有時不穩定,但能用的時候還不錯。飯店有酒吧和迎賓飲料,很不錯,戶外露臺看起來也很漂亮。早餐有點令人失望:吐司、麥片、一些水果、黃瓜和番茄。一位先生點了咖啡,服務員指著咖啡機說“都有”,但我看了看咖啡機,所有的咖啡選項都顯示“不可用”。咖啡機也需要清潔一下。不過,茶的選擇相當不錯。地理位置不錯,距離自由大道(Avenida da Liberdade)的起點步行約10分鐘。如果你喜歡自己做飯,一樓有廚房(比我吃的那頓令人失望的晚餐好得多)。他們還提供徒步旅行,這很酷。典型的旅舍體驗。
PPauloSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.