Really nice hotel, very friendly staff, room felt very luxurious and clean. The pool was great with a good view. Everyone was very welcoming, would definitely stay again.
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
MManuri LinaraI recently stayed at this hotel, and overall, it was a wonderful and memorable experience. Although the location is a little far from Colombo, I actually found it to be a positive aspect, as it gave us a chance to relax away from the busy city. After staying here, we continued our journey to Negombo, and the distance worked out just fine for us.
From the moment we arrived, the staff made us feel very welcome. A special mention must go to Divni, who was incredibly sweet and attentive. She went above and beyond to ensure our stay was comfortable, constantly checking if everything was going well and offering help whenever needed. Her warmth and hospitality truly stood out and made a big difference to our experience.
Check-in did take a little longer than expected, and there were some initial issues with the room reservation and meal plan arrangements. However, the staff handled the situation politely and worked to resolve it, which I appreciated.
The food was one of the highlights of our stay. The buffet by the pool was excellent, offering a wide variety of dishes to choose from. The action stations were a nice touch, adding freshness and variety to the meals. Everything I tried was delicious, and I found myself looking forward to each meal.
One of the most unique experiences was the afternoon tea at Kurulu Kele, which felt like stepping into a peaceful rural village. The setting was calm and relaxing, and the ginger tea along with the fish cutlets were simply delightful. Swinging on the onchillawa after so many years brought back childhood memories and added a special charm to the whole experience.
The beach view from the hotel is another highlight. Watching the sunrise and sunset over the ocean was breathtaking. I especially enjoyed spending time outside in the afternoons, just soaking in the peaceful atmosphere and enjoying the natural beauty.
Overall, I truly believe this hotel is worth every penny spent. I loved my time here and will definitely return. I would highly recommend this hotel to anyone looking for great hospitality, delicious food, and a peaceful getaway.
訪訪客用戶El hotel está bien, un poco antiguo, pero tiene una piscina y un bar en el jardín trasero que me gustó mucho, muy acogedor. La gente fue súper simpática, con muy buena onda. Eso sí, justo ese día había un evento y me tocó una habitación que daba a la calle, así que la música estuvo fuerte hasta tarde. Si tuviera que destacar algo negativo, sería el secador de pelo: un desastre. No existe nadie que pueda secarse el pelo con un secador así.
訪訪客用戶屋頂有游泳池和健身房很不錯,工作人員都很熱情。自助早餐形式很豐盛,味道不錯。酒店位置也很好,酒店對面就是foodcity shop和商場。唯一缺點就是酒店附近正在蓋房子,噪音很大,比較吵。
It's nice to have a swimming pool and gym on the roof, and the staff are very enthusiastic. The buffet breakfast is very rich and delicious. The location of the hotel is also very good, opposite the hotel is the foodcity shop and the shopping mall. The only drawback is that a house is being built near the hotel, which makes a lot of noise.