在印度果阿，設有游泳池的飯店

Здравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.

非常棒的住宿體驗…強烈推薦 - 地理位置優越，靠近巴加海灘 - 房間大小適中，裝飾也很不錯 - 陽台舒適宜人，還能欣賞河景 - 員工服務周到，大廳也如預期般氣派 - 早餐種類豐富 唯一不足之處是，由於當地供應商的問題，外部自行車租賃商不願意提供自行車租賃服務。

Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!

The hotel is in a great location. Very friendly welcome. We were shown to our room and things explained. The balcony was small but ample. The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue. The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter. The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby. The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way. The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though. The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice. The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning. Staff were friendly - everyone had a smile, and nothing too much trouble. We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection. If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss. Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in. All in all a very nice stay in Candolim and this hotel was a good choice.

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

Very good Property. Good staff. Great food

這是一個很好的住宿,工作人員非常支持。

我們和丈夫一起旅行,我們不是俱樂部會員,當然我們知道果阿北部以其俱樂部,棚屋和夜總會而聞名,但不是我們的房間。即使你聚會,你不睡在俱樂部,你肯定會回家。但是這家酒店是派對酒店,正如在不同的預訂聚合器裏說的,在trip.com裏面沒有評論,所以我第一個告訴你,晚上想睡覺就睡覺和和來自的人一起唱歌*****除了貴酒店外的俱樂部,不僅吵,聲音極其大,無法忍受的噪音!到海灘的位置就在樓下,所以每次去海灘都需要爬樓梯回酒店。海灘舒適乾淨,有一些不錯的住宿和吃飯的地方,看日落。順便說一句,酒店區域有一個小游泳池和一些日光浴牀。房間舒適實用,甚至提供熨斗。我想他們想盡辦法補償晚上的噪音。 酒店周圍有很多俱樂部,不僅僅是一個!所以如果你不介意聚會,那絕對是你的地方!我感覺我在俱樂部裏睡覺。 我們訂了早餐,完全是印度菜,除了印度菜外,只供應雞蛋和吐司。餐廳在他們的餐廳提供午餐和晚餐,我們嘗試了印度菜和其他一些菜餚,但所有這些都沒有讓我們滿意。所以總的來說,這家酒店的住宿並不是真的愉快!

很容易。簡單。方便!工作人員樂於助人。特別是巴里🙏。勞爾也幫了大忙! 很高興這次入住,迫不及待地想回來

The Vivanta Goa Panaji is an excellent hotel. My wife and I travelled from the US to visit in Goa. The hotel has an excellent location near the Campal Gardens and is a very walkable location. We walked to Fontainhas and into the city area several times. The rooms are well appointed and very comfortable. The hotel provided plenty of bottled water, more than we could use. The pool area on the rooftop is a great place to cool off and relax after touring, and the food/drink selections and service were very good. Our booking included the breakfast buffet, which I HIGHLY recommend. There was a very large selection of food, including western /continental, Chinese and Indian. There must be over 30 things to choose from, including whatever type of eggs you could think of, waffles, pancakes, dosas, etc. The quality was excellent, the hot food was hot and cold food was cold. We also ate at the hotel at least one evening for the buffet. It was also extremely extensive and high quality and a very reasonable price. The staff was amazing and the servers truly took an interest in making sure we were happy. They made suggestions for what to try, and if you let them know you are an adventurous eater, they will help you to experience something new and exciting to taste. The hotel is part of the Taj group, and their attention to quality and service is apparent. We will definitely stay at the Vivanta the next time we are in Goa.