在克羅地亞斯普利特-達爾馬提亞縣，設有游泳池的飯店

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

不錯的酒店,但只有你能每晚250歐元左右才能買到 - 再說了,它可能很貴,但嘿,這是Hvar,沒有什麼便宜的 房間很好,空調效果很好 早餐很好,Marko和他的團隊真的超越了 位置很好,就在一個小海灘上,免費,但需要租用椅子,沿着木板路步行10分鐘到老城區 現在壞的 前台似乎並不真正關心客人,實際上很粗魯 第二天,當我們問接待處時,香港沒有來,我們被告知我們是否要求香港?當我們有它之前的一天,這真是奇怪的事情 然後花了幾個小時才打掃房間,並跟進毛巾和肥皂的訪問 最後一天我們離開行李,安排了免費渡輪接送行李服務(直到你到達才知道)我們問行李什麼時候離開,所以我們可以先換說3.30pm,當我們3點回來行李不見了他們說對不起,我們很忙,所以我們不得不穿着泳衣走到渡輪,因爲我們計劃換衣服 這只是一個小問題,但展示了他們真的不在乎,說出他們喜歡什麼

Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early. The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great. The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going. The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace. Would absolutely stay here again for a chilled and relaxing holiday.

非凡的住宿 酒店設施一流 比不少五星級酒店還要好 早餐是我從未試過那麼好的 可以望着太陽吃早餐 所有服務員都十分熱情 前台服務極好 願意跟不少顧客溝通 步行五分鐘內就可以到海灘 舊城 無與倫比

An outstanding adults-only retreat where the people truly make the experience unforgettable. We spent five nights on the half-board package and genuinely didn’t want to leave. A special thank you to our head waiter, Richard, whose warmth, professionalism, and genuine hospitality made every meal something to look forward to. His attention to detail and friendly personality elevated our entire stay. The hotel itself is superbly located, just a short walk from the crystal-clear water. The pool is fantastic, the food was consistently excellent, and the rooms were quiet, modern, and exceptionally well soundproofed. The small fridge, powerful shower, and comfortable bed made it easy to relax after a day exploring Brač. Hotel Milna Osam exceeded our expectations in every way. We will absolutely be returning and would happily recommend it to anyone looking for a peaceful, high-quality stay in Croatia.

因為飯店位置對我們一行人來說非常理想，所以我續住了兩晚。公共區域和房間都很寬敞。 但是我們被安排在電梯旁邊，房間和隔壁房間之間還有一扇門。因此，最後一晚隔壁房間的噪音非常大，令人難以忍受！ 另外，這家飯店的早餐對這個檔次的飯店來說有點令人失望。我們在斯普利特之行初期住過一家規模較小的四星級飯店，那裡的早餐要好得多，卡布奇諾咖啡也更好喝。

我們最近在斯塔裏格拉德的瓦拉馬爾赫瓦爾廣場酒店度過了一段令人難以置信的住宿,我必須說,這對全家來說都是一次美妙的體驗!我的孩子們對酒店所提供的一切感到絕對滿意,從美麗的環境到組織良好的活動。整個氛圍都熱情而放鬆,非常適合家庭度假。 特別感謝Ivan Polak先生,他真正超越了一切,使我們的住宿無縫和愉快。我們乘坐私人船抵達,他的幫助使整個過程順利,無壓力。他非凡的熱情好客真的爲難忘的假期定下了基調。 我們迫不及待地想回來,在這裏創造更多的美好回憶!

Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.

飯店是克羅埃西亞最高樓 建築很新而且是萬豪旗下飯店 飯店都是高樓層 景色超級漂亮 我們很幸運入住次高的27樓 最喜歡飯店的spa跟游泳池空間 健身房也有風景 運動起來很放鬆 早餐中規中矩 離老城不遠 公車方便 計程車約5歐也不算貴 很推薦