An excellent base we use while visiting family in the area, the hotel is set in a quiet area with ample parking and very good amenities including the pool.
The staff are all super friendly and keen to help with any issues
Our only issue, that did not impact our stay too much, was the booking and payment system had not correctly accepted my prepayment for 2 rooms, I had paid using Trip.com via PayPal payments over 3 payments, the hotel claimed we had only paid for 1 room, I had to prove by statements and invoices that I had paid for both.
This did not warrant a negative review in my opinion, but should be looked at by the hotel chain admin.
PPeterAn excellent base we use while visiting family in the area, the hotel is set in a quiet area with ample parking and very good amenities including the pool.
The staff are all super friendly and keen to help with any issues
Our only issue, that did not impact our stay too much, was the booking and payment system had not correctly accepted my prepayment for 2 rooms, I had paid using Trip.com via PayPal payments over 3 payments, the hotel claimed we had only paid for 1 room, I had to prove by statements and invoices that I had paid for both.
This did not warrant a negative review in my opinion, but should be looked at by the hotel chain admin.
訪訪客用戶Hotel is average for 1 night stay and value for money considering breakfast included in price and the location of the hotel from the high street.
Lots of creaky noises in the room and hotel room like a maze with lots of entry /exit restrictions makes it an average stay inspite of the nice swimming pool and gym.
Staff - very polite and helpful including the restaurant staff.